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  1. US
  2. IN
  3. Indianapolis
CUPS Coffee at Capital Center

CUPS Coffee at Capital Center

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201 N Illinois St # 150, Indianapolis, IN 46204, USA Get Directions
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ABOUT   Services Excellence Summary

CUPS Coffee was launched in the heart of downtown Indianapolis near Monument Circle in 1996 by Mike and Grace. They had little children at the time, aged five and three. Victory Field and the Circle Centre Mall were inaugurated in 1996, and the Indianapolis Artsgarden was recently completed. The couple have grown their company as they have watched their children grow. It began as a store with a few customers and is now a nationwide retail chain. Now, 25 years later, they have more than 1,200 national locations. CUPS Coffee was built cup by cup and customer by client. As the years have passed, these clients have become regulars and then friends. The brand has seen a lot of growth in the past quarter-century. A passion for coffee and community is the driving force behind CUPS Coffee. Customers also get excellent customer care and service. Our downtown Indianapolis coffee shop is a family-owned and managed establishment. Locals flock to our shop near Monument Circle to begin their day with simple yet delicious coffee and pastries. Pop in for a fresh cup of coffee or espresso, a refreshing smoothie, or a soothing cup of tea. We are available every weekday from early in the morning to late in the afternoon. Come join us!

 

SUMMARY   Reviews Summary

Cups Coffee Bar gets great reviews. The food and drinks are delicious and varied. Many customers are also impressed by the quality of the service. The cafe's tuna salad and caramel sensation drinks are standout menu options. Most reviewers had a positive experience and felt welcomed by the staff. The owners show great team leadership and extend the warm and customer-first company culture. The shop's products include any type of coffee, teas, food, and snacks, so there is a variety for customers to try. Multiple reviews mention the store's atmosphere was appealing. Furthermore, the local and independent shop make it a neat spot to support with good reason. There are mostly well-appointed and busy location off of Illinois St. and the great choice of the staff to brighten up a day. In conclusion, the cafe is a must-visit and gets many great referrals.

 

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Pros & Cons

PROS
friendly staff (5)
very friendly (2)
great place (2)
something for ev ... (2)
nice selection (2)
great people (2)
good prices (1)
recommend (1)
highly recommend ... (1)
love this place (1)
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CUPS Coffee at Capital Center Reviews: 30. Average Rating: 4.6

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