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Review Keywords Analysis

  1. US
  2. IN
  3. Indianapolis
Experience, a hair spa
Experience, a hair spa
Experience, a hair spa

Experience, a hair spa

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8610 Madison Ave, Indianapolis, IN 46227, USA Get Directions
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4.8
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ABOUT   Services Excellence Summary

Maggie Doyle is a native of the Southside neighborhood of Indianapolis. Her passion for entrepreneurship was inspired by watching her father's commitment to customer service as a child. She completed a Bachelor's degree in Business Communication from Ball State University in 2011. Maggie signed up for Aveda Fredric's Institute in Indianapolis directly after. She met Joshua J Howard in school, where they were both able to become Certified National Educators of Davines a few years later. He now serves as the company's creative director. All members of the Experience team recognize the importance of maintaining a commitment to learning and training. They attend 3-4 advanced technical courses each year to stay updated on the industry's ever-changing trends. Maggie wanted her company's name to signify the simple concept that each guest should have a memorable experience each time they enter the salon

 

SUMMARY   Reviews Summary

The reviews give a mixed picture of the salon. There are plenty of customers who praise the staff. Most of the clients are particularly very happy with the quality of the service. Below they talk about the brilliant cut they received. Many of the clients are very impressed by the relaxed ambience. Even the non-customers praise the cool environment and the style of the salon. Many customers are happy to be treated like family. One of the clients referred to how the skilled stylists went out of their way to make her feel welcome despite being an elderly lady. The salon also has a great environment. The so-called relaxation station was commended by one former client. The place looks good because it has a good ambiance. The majority of the former clients seem to be loyal to the saloon. These people all agree that the facilities in the location are reasonably priced. The Coolest thing is that the professionals were praised for their welcoming nature. All the people who left these comments had experiences.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (8)
highly recommend ... (4)
very friendly (3)
wonderful experi ... (3)
great place (3)
relaxing atmosph ... (3)
amazing job (2)
will be back (2)
did an amazing j ... (2)
amazing experien ... (2)
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Cons
disappointed (2)
won’t be going b ... (1)
very disappointe ... (1)
rude (1)
unprofessional (1)
really disappoin ... (1)

Experience, a hair spa Reviews: 60. Average Rating: 4.8

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