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Hawx Pest Control

Name: Hawx Pest Control
Address: Indianapolis, US
Telephone: +13175050824
Rating: 4.5283

106 reviews

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+13175050824

Open 5:00 AM - 8:00 PM now

5602 Elmwood Ave STE 217, Indianapolis, IN 46203, USA Get Directions

pest control service Best Pest control Services in United States Best Pest control Services in Indiana

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ABOUT Services Excellence Summary

dependable pest extermination Indianapolis residents can rely on Hawx Pest Control for consistent, proactive pest control throughout the year. With the resources and expertise to handle all your home and business pest control needs, Hawx Pest Control is the company to choose. Our pest control technicians will remove any pests from your home, such as snakes in the yard, mice in the basement, and bed bugs in the bedroom. We design a tailored pest management plan for your Indianapolis property, and we're sure that you will choose Hawx Pest Control after learning about our services.

SUMMARY Reviews Summary

The reviews showcased the professionalism and friendliness of the technicians, with Dominique said to be excellent and thorough. Others such as Kelly and RJ reported as informative and informing the clients of what to expect. Pleased customers also include Dominique and Caleb for their work ethic. The technicians were also prompt, considerate, and great at communication. The customers further praised the safety measures and professionally-done job cleanup. Having used several pest control companies before, one person said they could see the difference in Hawx's team. The customers were satisfied overall but stated that the service effectiveness required a waiting period. You might not need it, they stated they are likely to order the product in the future. Hawx's team provides valuable service. Customers also said that they worked well and that there was no interruption to their schedule.

Nader left a 1 star review

★☆☆☆☆

On TrustAnalytica

Jun 22

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Reputation Change over time

Pros & Cons

PROS

very professiona ... (9)

great job (9)

great service (6)

on time (6)

recommend (4)

very satisfied (3)

very polite (3)

very kind (2)

extremely happy (2)

very prompt (2)

Cons

unprofessional (1)

horrible (1)

dishonest (1)

think twice (1)

Hawx Pest Control Reviews: 106. Average Rating: 4.5

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% summary

Excellent

50%

Good

Average

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Bad

50%

Reviews (2) Google Reviews (104)

Nader

on Trustanalytica

Fix negative reputation Fix negative reputation

I signed up for Hawx pest control services on May 16th after a representative came to my door. After much discussion and questions with the Rep., I specifically asked the Rep. about the cancellation policy as many pest control companies have no problem canceling within 30 days no questions asked. The rep’s response was the same which was 30 days. I was also given a complimentary mosquito treatment for signing up which supposedly lasts 90 days (complete LIE) for free and if I wanted to add the Mosquito service after 90 days, then I would have to pay for it. Since I signed up for the service, I had to call the company (Hawx) 3 times to come back and re-do the service as I have not seen any improvements, in fact, the mosquito issue was even worse to which they responded that they cannot do anything about the mosquito since I don’t have the subscription for that. I reminded them that the rep. who signed me up specifically told me that the mosquito service lasts for 90 days, and I only took the service 2 weeks ago! They refused to perform the mosquito service. I was very frustrated by the wait time on the phone every time I called so I requested to cancel my subscription to which they responded you can only cancel after 3 days and now you must pay a $199.00 cancelation fee. I reminded them That I was told specifically by your agent that I can cancel within 30 days and not 3 days and the guy told me that he is only following procedure and doing his job and that there is nothing he could do. That’s ironic how some people and companies are dishonest to make money and go to the extent to cheat people out of their hard-earned money. Their business ethics and integrity are in question. I would caution everyone to think twice before signing up for this crooked company’s services. WHAT’S UP WITH THAT HAWX PEST CONTROL?

Dennis