Helpful staffQuick processFriendly salespeopleGreat customer serviceFair pricingKnowledgeable staffPleasant experienceProfessional and kindSatisfied with purchaseClean vehicles
About this business
Buyers across the nation have a plethora of choices when purchasing pre-owned models. However, there are many reasons to make Hertz Car Sales your used car dealership. With affordable pricing, a large selection of models, and a no-haggle sales approach, you can't go wrong. Search through our inventory and set up an online test drive today to take advantage of this fantastic offer.
Reviews Summary
The Hertz Auto Sales customer reviews provide overwhelmingly positive feedback, with several customers lauding the salesmanship of the dealership's sales personnel like Dennis Druck, Erika Oktayana, and David Graves. They emphasize the transparency and knowledge of each representative, making the car buying process easy and stress-free, particularly for a first-time buyer. Clients are elated with their new cars from the dealership and commended the dealers for meeting all their needs. The variety of reasonably priced vehicles and the welcoming atmosphere of the facility are among the notable aspects of the reviews. Moroever, many clients noticed specific points during their visit to the dealership, such as loud renovation work as reported, but the positive effects of their actions far outweigh them as the dealership always follows up. In summary, clients recommend Hertz Auto Sales for a comprehensive inventory of high-quality cars and a smooth and satisfying buying process.
Frequently asked questions
7 questions
What do Hertz Car Sales Indianapolis clients say about their car buying experience?
Reviewers frequently praise the friendly and helpful staff, particularly mentioning Dennis, Erika, and Chip for their professionalism and support. Customers highlight the no-pressure environment and the ease of the buying process, making it a positive experience for many first-time buyers.
Does Hertz Car Sales Indianapolis offer vehicle financing options?
Yes, they provide loan financing for used cars and certified pre-owned cars. Customers have noted the team's efficiency and support during the financing process, making it easier for them to secure loans without feeling pressured.
Can I get a warranty when purchasing a vehicle from Hertz Car Sales Indianapolis?
Yes, they offer extended warranty sales, including a mile warranty and a bumper-to-bumper warranty, providing additional peace of mind for buyers.
What types of vehicles does Hertz Car Sales Indianapolis have available?
They offer a wide selection of used cars and certified pre-owned cars, catering to various preferences and budgets. Customers have noted the quality and cleanliness of the vehicles available.
Does Hertz Car Sales Indianapolis provide trade-in services?
Yes, they offer trade-in appraisal and debt settlement services, assisting customers in evaluating their current vehicles and managing any outstanding debts during the trade-in process.
How does the customer service at Hertz Car Sales Indianapolis compare to other dealerships?
Customers consistently report exceptional service at Hertz, emphasizing the staff's attentiveness, professionalism, and willingness to assist without pressure, which sets them apart from other dealerships.
I went to this location when my 2007 Chevy Tahoe had broken down while I was traveling cross country. I found the vehicle I wanted worked a deal and I asked the finance guy Charles to put an extended service contract on my vehicle. He gave me their 12,000 mile warranty that they can almost get out of every claim and then sold me a bumper to bumper contract for $3,500.00 so I felt assured I would be covered. Fast forward 3 months, I take my car to the shop thinking I have (two) 2 warranties on my vehicle, to my surprise a wheel hub and an a/c door actuator are not covered in this bumper to bumper warranty. Only the engine internal and transmission internal parts are covered and my bumper to bumper warranty only covers the radio and the park sensors. So I called Charles their finance guy, explained to him my frustration as this was not what I was told I was purchasing and he said if we got the wrong one we will cancel it. Then when I asked him if he would put the correct coverage on it he hung up on me. I called back twice and was sent straight to voice mail. Now my implied warranty that they said I have is worthless and I am left with a $1500.00 repair bill. They misled me on my Svc Contract and now refuse to help me. I will let you know if I get my refund because if not, we will be going to court. Stay away from this dealership!! They lie and misleads their customers and then just won't speak with them. Thats not customer service nor the dealership I would recommend to any of my friends