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Hertz Car Sales Indianapolis

Name: Hertz Car Sales Indianapolis
Address: Indianapolis, US
Telephone: +13174515127
Rating: 4.4257

101 reviews

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+13174515127

Open 10:00 AM - 8:00 PM now

9445 Haver Way, Indianapolis, IN 46240, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in Indiana

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ABOUT Services Excellence Summary

Buyers across the nation have a plethora of choices when purchasing pre-owned models. However, there are many reasons to make Hertz Car Sales your used car dealership. With affordable pricing, a large selection of models, and a no-haggle sales approach, you can't go wrong. Search through our inventory and set up an online test drive today to take advantage of this fantastic offer.

SUMMARY Reviews Summary

The Hertz Auto Sales customer reviews provide overwhelmingly positive feedback, with several customers lauding the salesmanship of the dealership's sales personnel like Dennis Druck, Erika Oktayana, and David Graves. They emphasize the transparency and knowledge of each representative, making the car buying process easy and stress-free, particularly for a first-time buyer. Clients are elated with their new cars from the dealership and commended the dealers for meeting all their needs. The variety of reasonably priced vehicles and the welcoming atmosphere of the facility are among the notable aspects of the reviews. Moroever, many clients noticed specific points during their visit to the dealership, such as loud renovation work as reported, but the positive effects of their actions far outweigh them as the dealership always follows up. In summary, clients recommend Hertz Auto Sales for a comprehensive inventory of high-quality cars and a smooth and satisfying buying process.

Robin left a 1 star review

★☆☆☆☆

On TrustAnalytica

Aug 03

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Reputation Change over time

Pros & Cons

PROS

recommend (22)

great experience ... (8)

very helpful (8)

highly recommend ... (8)

great price (5)

great customer s ... (4)

recommended (4)

very professiona ... (4)

accommodating (4)

helped me (4)

Cons

horrible (2)

waste your time (1)

awful (1)

unprofessional (1)

no communication ... (1)

rude (1)

not cooperating (1)

stay away (1)

Hertz Car Sales Indianapolis Reviews: 101. Average Rating: 4.4

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Reviews (1) Google Reviews (100)

Robin

on Trustanalytica

Fix negative reputation Fix negative reputation

I went to this location when my 2007 Chevy Tahoe had broken down while I was traveling cross country. I found the vehicle I wanted worked a deal and I asked the finance guy Charles to put an extended service contract on my vehicle. He gave me their 12,000 mile warranty that they can almost get out of every claim and then sold me a bumper to bumper contract for $3,500.00 so I felt assured I would be covered. Fast forward 3 months, I take my car to the shop thinking I have (two) 2 warranties on my vehicle, to my surprise a wheel hub and an a/c door actuator are not covered in this bumper to bumper warranty. Only the engine internal and transmission internal parts are covered and my bumper to bumper warranty only covers the radio and the park sensors. So I called Charles their finance guy, explained to him my frustration as this was not what I was told I was purchasing and he said if we got the wrong one we will cancel it. Then when I asked him if he would put the correct coverage on it he hung up on me. I called back twice and was sent straight to voice mail. Now my implied warranty that they said I have is worthless and I am left with a $1500.00 repair bill. They misled me on my Svc Contract and now refuse to help me. I will let you know if I get my refund because if not, we will be going to court. Stay away from this dealership!! They lie and misleads their customers and then just won't speak with them. Thats not customer service nor the dealership I would recommend to any of my friends