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Our crew works tirelessly to have you snooze like never before. How do we do that? Our Sleep Experts have undergone 200+ hours of training for an ingenious method. Our Love Your Mattress Guarantee ensures you can take it back if you aren't happy. Discounts are given when you purchase Sealy, Tempur-Pedic, or Sleepys mattresses. Receive your new mattress via our free 120-night trial. We guarantee that you pick the mattress. Mattress Firm is often mistaken for a mattress store. Take a closer look at Mattress Firm, and you'll see that they are in the business of finding you the right mattress. Mattress Firm opened its doors in 1990. We began as a group of mattress shops scattered around a few central states. Now, there are over 2400 Mattress Firm stores nationwide. Our Sleep Experts receive over 80 hours of training before they can work. What a great way to start your career! Mattress Firm is unique. Our customers are guaranteed the best mattress shopping experience, and our employees are happy. You love coming to work and feeling at home. Our mattress professionals the Sleep Experts, are proud to present you with the Love Your Mattress Guarantee. You will receive the best level of mattress comfort and assistance. Our aim is to help you make the best choice. Every year, the Ticket to Dream Foundation helps foster kids improve sleeping habits and make their future brighter by collecting donations through the Mattress Firm Foster Kids initiative three times. It's not about selling headboards and bed frames but about helping people sleep. This is what we are here to do.
 
The reviews commonly praise the exceptional customer service provided by the staff, particularly Kevin, Shaundrea, Ace and Ebony. Multiple customers discuss how the salesperson shows them various item options to decide the best fit for their personal needs and preferences. Everyone feels their choices are respected, they get a chance to ask questions and try out different brands, and further, everyone feels comfortable staying within their budget. Many reviews appreciate that staff is professional, friendly, kind and personable. The staffs' genuine effort and knowledge in helping customers and that they make time for interactions, even understanding and responding to any kind of situation, including exchanges, buy products and the customer service is continuously excellent , which makes clients appreciate the understanding. Overall, the reviews show satisfaction and confidence in the staff and service at Mattress Firm, this leading to high referral to the customers external.friends and family.