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Review Keywords Analysis

  1. US
  2. IN
  3. Indianapolis
Pep Boys
Pep Boys
Pep Boys

Pep Boys

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Open  8:00 AM - 7:00 PM now
7201 E Washington St, Indianapolis, IN 46219, USA Get Directions
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3.7
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Service Sub Service Average Price Range (USD)
Tire Services Tire Installation
$30 - $50 Call to Book
Tire Repair
$20 - $35 Call to Book
Tire Rotation
$15 - $25 Call to Book
Oil Change Services Standard Oil Change
$20 - $40 Call to Book
Synthetic Oil Change
$45 - $70 Call to Book
Oil Filter Replacement
$10 - $20 Call to Book
Brake Services Brake Pad Replacement
$100 - $150 Call to Book
Brake Fluid Change
$40 - $60 Call to Book
Brake Rotor Replacement
$150 - $250 Call to Book
Battery Services Battery Replacement
$100 - $200 Call to Book
Battery Testing
$20 - $40 Call to Book
Battery Charging
$15 - $30 Call to Book
Alignment Services Two-Wheel Alignment
$50 - $100 Call to Book
Four-Wheel Alignment
$70 - $120 Call to Book
Alignment Check
$25 - $50 Call to Book
Suspension Services Shock Absorber Replacement
$150 - $300 Call to Book
Strut Replacement
$200 - $400 Call to Book
Suspension Inspection
$50 - $100 Call to Book
ABOUT   Services Excellence Summary

Our ASE-certified technicians at the East Washington Street location provide auto repairs and maintenance. Pep Boys Indianapolis carries all types of tires to fit your SUV or car. Our state-of-the-art online appointment scheduling connects you to technicians' availability and lets you book an oil change, repair, or maintenance service at your most convenient time.

 

SUMMARY   Reviews Summary

The reviews for Pep Boys Auto demonstrate a mix of satisfaction and dissatisfaction. There is widespread praise for the courteous and professional team. Brian, in particular, is frequently referred to for his outstanding customer service. Their staff's knowledge and superb technical skills are consistently pointed out. Moreover, many customers commend their affordable prices and efficient service, like quick tire repairs and warranty services. The increased waiting time and limited staff are the most notable concerns. However, some customers are pleased with the assistance provided despite these difficulties. Despite the long wait times, the employees kept them informed and tried to create a comfortable setting. The majority of the customers believe that the firm provides excellent and efficient service and that the staff is friendly and competent. Many of the consumers will continue to use the company's services. A few people focus on the company's stock or how useful it is to have a store that can handle everything, not just car components. Everyone has happy opinions, a wide selection of items to choose from, quick service, and expert advice, all delivered with a smile. It's no surprise that several people will recommend Pep Boys to their family and friends.

 

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John Doe left a 5 star review
★★★★★
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Reputation Change over time
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Pros & Cons

PROS
excellent servic ... (3)
friendly staff (2)
very professiona ... (2)
recommend (2)
great job (2)
good service (1)
helped me (1)
will be returnin ... (1)
got the job done ... (1)
excellent custom ... (1)
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Pep Boys Reviews: 100. Average Rating: 3.7

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John Doe left a 5 star review
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