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  1. US
  2. IN
  3. Indianapolis
Perdue Heating and Cooling
Perdue Heating and Cooling
Perdue Heating and Cooling

Perdue Heating and Cooling

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Open 00:00-23:59 now
4537 N Franklin Rd, Indianapolis, IN 46226, USA Get Directions

4.9

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ABOUT   Services Excellence Summary

Perdue Heating & Cooling came into existence in 1982. We have witnessed tremendous growth in our customer base, with our company's service department leading the way and our product lines setting industry standards. Our factory-trained and NATE-certified technicians service all of our products in the field, and we have a well-trained installation and sales staff to ensure we offer the best systems available for our clients.

 

SUMMARY   Reviews Summary

Perdue Heating and Cooling receives glowing praise from nearly all customers. Customers appreciate the firm's comprehensive customer service via the whole process, from scheduling a consultation to having the technician execute the service efficiently and effectively. Each consumer who has left comments for Perdue is willing to suggest this home-care service provider to their loved ones. Nathan, who has worked with the company for a long time, is high-polishing and knows all the technical terms, he is the best as customers always prefer to select him to be the one to attend to their problems. Customers seem to prefer Perdue to other similar companies because they offer same-day service and are skilled at making long-lasting repairs rather than quick fixes. This is in contrast to one customer whose project involved upgrading to a new and efficient AC, where the company technicians showed attention to detail and professionalism when dealing with challenges and cleaning up. Joining the planned maintenance contract can be beneficial because it includes more services at a lower cost. Most customers think the company is professional in terms of communication throughout the service. Customers often say that everyone they talk to on the phone is helpful and that technicians are punctual and clear in their explanations. Several customers who had a positive experience touch on this issue, calling out the friendly and patient customer service team and the helpfulness of many technicians and their high level of experience and friendliness. Customers usually say that the costs are low and that there are no surprises or anything, a few claim that the service is costly but the results matter. The price can be the only issue one does not like, but most customers find the cost is fair compared to the quality of service they get. Most customers seem to have no complaint about Perdue's pricing and even think it is advantageous to join the maintenance plan. Many clients suggest that if you have a problem, you should select Perdue for quick and durable service. All in all, the customers say they have high expectations and needs as a customer, and because of excellent and reliable services, they cannot choose other service providers.

 

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Pros & Cons

PROS
recommend (14)
highly recommend ... (11)
great service (4)
on time (4)
great job (3)
great experience ... (2)
punctual (2)
great customer s ... (2)
very professiona ... (2)
very responsive (2)
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Cons
bunch of crooks (1)
Perdue Heating and Cooling Reviews: 100. Average Rating: 4.9
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