Perdue Heating & Cooling came into existence in 1982. We have witnessed tremendous growth in our customer base, with our company's service department leading the way and our product lines setting industry standards. Our factory-trained and NATE-certified technicians service all of our products in the field, and we have a well-trained installation and sales staff to ensure we offer the best systems available for our clients.
Reviews Summary
Perdue Heating and Cooling receives glowing praise from nearly all customers. Customers appreciate the firm's comprehensive customer service via the whole process, from scheduling a consultation to having the technician execute the service efficiently and effectively. Each consumer who has left comments for Perdue is willing to suggest this home-care service provider to their loved ones. Nathan, who has worked with the company for a long time, is high-polishing and knows all the technical terms, he is the best as customers always prefer to select him to be the one to attend to their problems. Customers seem to prefer Perdue to other similar companies because they offer same-day service and are skilled at making long-lasting repairs rather than quick fixes. This is in contrast to one customer whose project involved upgrading to a new and efficient AC, where the company technicians showed attention to detail and professionalism when dealing with challenges and cleaning up. Joining the planned maintenance contract can be beneficial because it includes more services at a lower cost. Most customers think the company is professional in terms of communication throughout the service. Customers often say that everyone they talk to on the phone is helpful and that technicians are punctual and clear in their explanations. Several customers who had a positive experience touch on this issue, calling out the friendly and patient customer service team and the helpfulness of many technicians and their high level of experience and friendliness. Customers usually say that the costs are low and that there are no surprises or anything, a few claim that the service is costly but the results matter. The price can be the only issue one does not like, but most customers find the cost is fair compared to the quality of service they get. Most customers seem to have no complaint about Perdue's pricing and even think it is advantageous to join the maintenance plan. Many clients suggest that if you have a problem, you should select Perdue for quick and durable service. All in all, the customers say they have high expectations and needs as a customer, and because of excellent and reliable services, they cannot choose other service providers.
Frequently asked questions
7 questions
What do Perdue Heating and Cooling clients say about the work?
Clients frequently praise the professionalism and punctuality of the technicians, particularly mentioning their thoroughness and ability to explain services clearly. Specific staff members, like Jarrod and Ernie, receive high marks for their expertise and customer interaction.
Does Perdue Heating and Cooling offer emergency repairs in Indianapolis, and what do reviewers say about their response time?
Yes, they provide emergency repairs and are noted for their quick response times. Reviewers have highlighted instances where technicians arrived the same day to resolve issues, showcasing their commitment to customer service.
What services does Perdue Heating and Cooling offer?
They provide a range of services including HVAC Installation (Air Conditioner, Furnace, Heat Pump), HVAC Repair (Air Conditioner, Furnace, Heat Pump), HVAC Maintenance (Annual Plans, Filter Replacement, System Tune-up), and Air Quality Services (Air Purification, Duct Cleaning, Humidity Control).
What are the operating hours for Perdue Heating and Cooling?
Their hours are as follows: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
Can I get an annual maintenance plan from Perdue Heating and Cooling?
Yes, they offer annual maintenance plans, which are highlighted in reviews as beneficial for keeping HVAC systems running efficiently and ensuring thorough inspections.
How long has Perdue Heating and Cooling been in business?
Perdue Heating & Cooling has been serving customers since 1982, reflecting their extensive experience in the HVAC industry and commitment to customer satisfaction.