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  1. US
  2. IN
  3. Indianapolis
Rusted Moon Outfitters

Rusted Moon Outfitters

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Open  10:00 AM-6:00 PM now
6410 Cornell Ave, Indianapolis, IN 46220, USA Get Directions
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ABOUT   Services Excellence Summary

Indianapolis shop offering kayaks, ski equipment, travel and hiking gear, and a range of outdoor apparel and footwear, such as Patagonia. Rusted Moon Outfitters started with big brands, decent gear, honest pricing, and exceptional customer service. It's that straightforward. To the lengths we've gone to for the past 30 years, Rusted Moon Outfitters is a pioneer in outdoor sports. We understand what works and how to make it work. We can equip you with all the gear you need, whether it's for your next adventure or your daily trip, no matter what you need. Seek us out in Broad Ripple, just off the Monon. We'll have the answers to all your questions. Come over to Broad Ripple; we're not far from the Monon. And bring your dog!

 

SUMMARY   Reviews Summary

The feedback for Rusted Moon Outfitters is predominantly positive. Customers commend the employees for their extensive knowledge of outdoor activities and equipment, including kayaking, camping, and backpacking, making sure that the clients get the right gear. The staff are also described as extremely helpful and ready to assist at all times, echoing a consistent customer service trend. Several buyers have also complimented the staff for their friendliness and hands-on approach, all seen in past scenarios of customer satisfaction as described by one man who locked himself out in the parking lot and received prompt help. There is a general consensus that they feel valued and prioritize the expertise of the outdoor enthusiasts working at the store. Customers praise the wide choice of name-brand merchandise in the shop and the affordable prices they charge. They also celebrate the inviting store atmosphere and the provision of miscellaneous items such as headlamps, which could help during emergencies, as a good touch. Overall, a majority of reviewers look forward to future visits, which shows they trust Rusted Moon Outfitters offering good outdoor shopping experiences.

 

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Pros & Cons

PROS
recommend (5)
helped me (4)
great experience ... (4)
great selection (4)
definitely be co ... (3)
best customer se ... (3)
high quality (3)
good selection (3)
knowledgeable st ... (3)
friendly and hel ... (3)
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Cons
rude (1)
go elsewhere (1)

Rusted Moon Outfitters Reviews: 104. Average Rating: 4.8

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