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  1. US
  2. IN
  3. Indianapolis
Total Restoration General Contractors
Total Restoration General Contractors
Total Restoration General Contractors

Total Restoration General Contractors

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7002 Brookville Rd, Indianapolis, IN 46239, USA Get Directions
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ABOUT   Services Excellence Summary

Total Restoration is dedicated to outstanding service and quality with customer happiness as our objective. We are the emergency appointment when a disaster strikes, the most competent players you've got. Total Restoration is your MVP, the Most Valued Partner, serving you with Emergency Service 24/7, 365 Days a year. Your business gets professional restoration with the latest tools, techniques, and technology to clean and recover after a catastrophe. Total Restoration is well-equipped and has the most advanced capabilities to handle water, fire, or mold damage. Our team of skilled industry professionals has been dealing with building collapses, floods, fires, and other catastrophes for years. We realize that time is of the essence in such situations, and that is why our specialized group is always ready to respond. We work hand-in-hand with insurance professionals to provide our clients with an expert assessment and exceptional recovery service. This cooperative arrangement enables us to fill the gap between our clients, their agents, and contractors.

 

SUMMARY   Reviews Summary

Total Restoration staff have outstanding professionalism and expertise, displaying exceptional care and clarity during stressful situations. The crew comprises Paul, Adam, and Dan, who communicate transparently and work effectively reducing the impact of catastrophes and complete tasks efficiently and allow clients to take control by informing them of what to expect and any other questions. They are ready to handle both small and significant water damages. Judging from past reviews, getting services like consulting, documentation, and decision-making is easy, making the consultation process more straightforward. They were a solution to all our flooding problemsitez1713 True's professionalism helped us feel at ease, as they coordinated us and the insurance company with an approach that was a perfect combination of aggressive and collaborative. Communication is at its peak, and the crew is aware of the details of the project. This ensured the tasks would get completed properly . One of the biggest problems was structuring the work hours around multiple families in the household, which the company compensated for by rearranging the schedule. The team is quick to act during water and flood damage emergencies, which attracted phone calls from numerous customers who are impressed with the quality of repair services that the company offers. The client further expressed their gratitude for how the company went about solving the problem.\Packages for long-time maintenance and customer discounts are available.

 

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Pros & Cons

PROS
recommend (16)
highly recommend ... (13)
very professiona ... (6)
great company (5)
great job (5)
use them again (3)
very satisfied (2)
great service (2)
very friendly (2)
great people (2)
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Cons
awful (3)
damages (3)
too small (2)
not recommend (2)
unprofessional (2)
would not recomm ... (2)
dishonest (1)
stay away (1)
do not use (1)
bad customer ser ... (1)
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Total Restoration General Contractors Reviews: 92. Average Rating: 3.9

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