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  1. US
  2. IN
  3. Indianapolis
Zales
Zales
Zales

Zales

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6020 E 82nd St Ste. 884, Indianapolis, IN 46250, USA Get Directions
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3.6
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ABOUT   Services Excellence Summary

Zales Jewelers has been the primary diamond store in America since 1924. For more than 90 years, we have offered first-rate jewelry at a fantastic value. We have 437 jewelers available to assist you in finding the ideal wedding band for you or your loved one. The finest fine jewelry collection, including engagement rings, wedding bands, promise rings, gold chains, and more, may be viewed at our store. Come by or set an appointment.

 

SUMMARY   Reviews Summary

Customers gave positive reviews on the jewelry store and customer service. The staff was very friendly, helpful, and professional with a comment. Joel and Sunitha stand out response to a customer and experienced knowledge about jewelry. Customers also gave a positive review of an experience. One customer mentioned several employees' names of different experiences they had, and no one was pushy. A customer recommended this store for purchase and customer service and had a very insightful conversation. The customer found their dream ring and would like to come back for more purchasing and engagement gifts. The store had multiple customers commenting on their excellent service they received compared to other jewelry stores. Customers were pleased with the excellent customer service and knowledge in the store. Customers were happy with the jewelry they purchased. Customers mentioned how the staff went above and beyond to ensure they received their dream jewelry. Customers recommended the store for all jewelry buying.

 

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Reputation Change over time
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Pros & Cons

PROS
great experience ... (4)
helped me (3)
very helpful (2)
will be back (1)
responded prompt ... (1)
extremely helpfu ... (1)
very professiona ... (1)
definitely retur ... (1)
great customer s ... (1)
super kind (1)
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Cons
horrible (5)
horrible custome ... (2)
rude (2)
not happy (1)
disappointing (1)
disappointed (1)
dissatisfied (1)
so disappointed (1)
worst experience ... (1)
go elsewhere (1)
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Zales Reviews: 70. Average Rating: 3.6

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