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Review Keywords Analysis

  1. US
  2. IN
  3. South Bend
Car City

Car City

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Open 9:30 AM-6:00 PM now
51176 State Hwy 933, South Bend, IN 46637, USA Get Directions
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4.6

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ABOUT   Services Excellence Summary

Car City has been serving customers for nearly 24 years and has grown from one location in Michigan to seven across the Midwest. We pride ourselves on being a family-owned and operated business with a tradition of customer service and community involvement. Our long-standing values of quality and relationships help us provide financing even to those with a poor credit history. Our friendly sales staff will help you find the best fit from our vast inventory once you are approved.

 

SUMMARY   Reviews Summary

The reviews exhibit a positive experience with Car City. Many customers are repeat buyers, which I believe demonstrates satisfaction. They mention the friendly and great service, with significant Appraisals for Brian, who appears to be excellent and fast at his services. Almost all reviews commend the Staff's ability to take their time and help visitors feel at ease with several different names. They talk about the no-pressure environment that they will encounter while buying which I believe is a considerable reason people will continue to seek the Car City services, Professionalism in their services is seen when one of the reviewers alerts that he had fun in the vehicle and nobody seemed to be interested in questioning the activities within their selling cars. This depicts a high level of professionalism or business But the Car City team has a good reputation. The reviews emphasize speed from a salesperson's perspective, they mention a time when they provided a truck for that customer and this depicts their ability to be fair ad helpful from more than just a business view. They are also ready to wait for you to complete your reason and even listen to your complaints and quickly starts working on how to solve these challenges. The key reason for the review is that the team was very supportive in whatever reason the customer has\\\nThis good service review suggests that there are good and working relationships in company the customers are friendly to each other and even those who don’t know the fellow they can engage in a conversation easily this is interesting to the customers because they can be advised as easily as the serious buyers and can make a joke with car city for their friendliness. A single reviewer compared the service to other companies did not bring any apparent satisfaction to him then he decided to turn off his search and stick with the Car City this is an important alert to the new buyers who still have a choice because they are many which company to select was customer focused. Based on all these reviews, we believe that buying a car is no big deal with friends from Car City. I see the reviews are valuable in that they give customer perceptions and the relationship they have with a company.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (14)
great experience ... (6)
highly recommend ... (5)
very helpful (4)
great place (4)
great customer s ... (4)
very friendly (4)
helped me (4)
very nice people ... (2)
friendly staff (2)
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Cons
overpriced (2)
worst experience ... (1)
worst experience ... (1)
rude (1)
Car City Reviews: 102. Average Rating: 4.6
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