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Bob Allen Ford

Name: Bob Allen Ford
Address: Overland Park, US
Telephone: +19133813000
Rating: 3.8252

103 reviews

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+19133813000

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9239 Metcalf Ave, Overland Park, KS 66212, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in Kansas

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ABOUT Services Excellence Summary

Bob Allen Ford of Overland Park has a long history of winning awards. We have repeatedly been honored as a Ford President's Award winner for our dedication to our clients. We are the go-to dealership for new and used vehicles in Overland Park. Our customers are able to expect fair prices, professional service, and exceptional ownership enhancement. Our Overland Park customers are predominantly families that require vehicles to function. We have a finance team that works hard so that every Overland Park driver can find a new or used Ford car, truck, or SUV. They are able to do this with terms that suit their budget. Our leasing system is well-organized and allows you to simply lease and return your Ford model for quick changes to a new vehicle.

SUMMARY Reviews Summary

The Bob Allen Ford dealership has garnered positive reviews from satisfied customers, citing their exemplary customer service and professionalism. Some customers highlighted specific sales representatives who went above and beyond, particularly Trevor, Dylan, and Tim. Customers are generally happy with the seamless communication and helpfulness during the buying and servicing processes. Several reviews mentioned how employees at the dealership made car buying not stressful, creating an easy going and smooth experience. Customers also noted staff members who were courteous and provide quick and efficient check-in and check-out for servicing, even taking the time to provide updates during the ordering process. A few customers praised the dealership for sticking out through difficult COVID-19-generated supply chain issues, allowing them to receive the car they were after. Most customers indicated that they would go back to Bob Allen Ford in the future for any servicing and would recommend the dealership to others.

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Reputation Change over time

Pros & Cons

PROS

recommend (7)

highly recommend ... (5)

great job (4)

excellent servic ... (3)

recommended (2)

very professiona ... (2)

easy to work wit ... (2)

good service (2)

highly recommend ... (2)

good experience (2)

Cons

rude (3)

horrible (2)

poor service (2)

dirty (2)

frustrating (2)

postponed (2)

too busy (1)

dishonest (1)

no response (1)

poor customer se ... (1)

Bob Allen Ford Reviews: 103. Average Rating: 3.8

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