Bob Allen Ford of Overland Park has a long history of winning awards. We have repeatedly been honored as a Ford President's Award winner for our dedication to our clients. We are the go-to dealership for new and used vehicles in Overland Park. Our customers are able to expect fair prices, professional service, and exceptional ownership enhancement. Our Overland Park customers are predominantly families that require vehicles to function. We have a finance team that works hard so that every Overland Park driver can find a new or used Ford car, truck, or SUV. They are able to do this with terms that suit their budget. Our leasing system is well-organized and allows you to simply lease and return your Ford model for quick changes to a new vehicle.
Reviews Summary
The Bob Allen Ford dealership has garnered positive reviews from satisfied customers, citing their exemplary customer service and professionalism. Some customers highlighted specific sales representatives who went above and beyond, particularly Trevor, Dylan, and Tim. Customers are generally happy with the seamless communication and helpfulness during the buying and servicing processes. Several reviews mentioned how employees at the dealership made car buying not stressful, creating an easy going and smooth experience. Customers also noted staff members who were courteous and provide quick and efficient check-in and check-out for servicing, even taking the time to provide updates during the ordering process. A few customers praised the dealership for sticking out through difficult COVID-19-generated supply chain issues, allowing them to receive the car they were after. Most customers indicated that they would go back to Bob Allen Ford in the future for any servicing and would recommend the dealership to others.
Frequently asked questions
7 questions
What do Bob Allen Ford clients say about the work?
Reviewers frequently highlight the professionalism and helpfulness of the staff, particularly praising team members like Trevor and Dylan for their attentive service. Customers appreciate the seamless communication and timely repairs, contributing to a positive ownership experience.
Does Bob Allen Ford offer vehicle financing options, and how do customers feel about the process?
Yes, they provide loan applications, leasing options, and trade-in appraisals. Customers have expressed satisfaction with the financing process, noting that the team works hard to find favorable terms for their budgets, enhancing their overall experience.
What services does Bob Allen Ford provide for vehicle maintenance?
They offer comprehensive vehicle maintenance services including oil changes, tire rotations, and brake inspections. This ensures that customers can keep their vehicles in optimal condition with professional support.
Can I get collision repair services at Bob Allen Ford?
Yes, they provide collision repair services such as bodywork repair, paint services, and dent removal. Customers have praised the team for their efficiency and quality of work in handling repairs.
What are the operating hours for Bob Allen Ford?
Their hours are as follows: Monday: 9:00 AM - 6:00 PM | Tuesday: 9:00 AM - 6:00 PM | Wednesday: 9:00 AM - 6:00 PM | Thursday: 9:00 AM - 6:00 PM | Friday: 9:00 AM - 6:00 PM | Saturday: 9:00 AM - 6:00 PM | Sunday: Closed.
Does Bob Allen Ford handle trade-in services?
Yes, they offer trade-in services as part of their vehicle sales. Customers appreciate the fair pricing and professional service when trading in their vehicles, making the process smoother.