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  1. US
  2. KS
  3. Overland Park
Bright Side Plumbing

Bright Side Plumbing

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8110 Carter St, Overland Park, KS 66204, USA Get Directions
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ABOUT   Services Excellence Summary

Bright Side Plumbing, Overland Park's reliable plumber, drains and sewers, and plumbing upkeep are Half a million of the households we serve. Free estimates are included with scheduled or emergency services. Professionals in plumbing use state-of-the-art diagnostic equipment to locate and correct residential plumbing issues quickly. We always guarantee quality workmanship and exceptional service. In Kansas City, Bright Side Plumbing is the dependable plumber that residents of Overland Park and Kansas City turn to when they need a plumber to maintain their drain and sewer systems. Our local plumbing reputation is based on our commitment to community service. Emergency plumbers are ready to help with our team of licensed and experienced plumbers.

 

SUMMARY   Reviews Summary

Most of the reviewers had a great experience with Bright Side Plumbing. The customer service was found to be exceptional, with the technicians being not only well-informed and professional but also caring. Specific technicians were singled out for their empathy and how much they valued the people's situations on the other end of the line, pointing to a workplace culture where these values are paramount. These people also showed a high level of technical expertise and were able to provide a cost-effective fix, which made the customers happy. Customers mentioned replacing an order that was out of budget as being more expensive, but they were still pleased with the results. In cases where a better pricing structure was validated, the customers said that the decisions would affect what kind of perspective and how things were worth. Moreover, the customers said that they would call the company again if they needed an emergency, as well as that they would recommend them to others. This produced comments on how the service was quick and of high quality and that the service providers also made the challenging times less stressful. Pricing was also mentioned in some messages, but Bright Side Plumbing was generally found to have lower prices than the major plumbing suppliers. One client, for example, explicitly said side by side comparisons revealed the opposite, leading to an easier decision. Such experiences persisted throughout the results, implying that a large percentage of customers are presently happy with the results.

 

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Pros & Cons

PROS
recommend (29)
highly recommend ... (16)
great job (7)
very professiona ... (7)
very knowledgeab ... (6)
excellent servic ... (5)
very friendly (5)
on time (4)
very happy (3)
great service (3)
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Bright Side Plumbing Reviews: 103. Average Rating: 4.9

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