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  1. US
  2. KS
  3. Overland Park
Elite Auto KC

Elite Auto KC

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15185 Lowell Ave, Overland Park, KS 66223, USA Get Directions
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4.9

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ABOUT   Services Excellence Summary

Situated in South Overland Park, our used car lot has drawn clients from all around Kansas City, stretching as far as 1,000 miles. With experience in many dealership jobs in Kansas City, we have seized an opportunity to improve the customer service of car buyers, even months after they bought a vehicle. We have an extensive selection of vehicles, and our monthly vehicle locator service has assisted many of our clients, along with the expanding inventory. We shall do your shopping for you and find the perfect car for you within your budget and requirements.

 

SUMMARY   Reviews Summary

Paul from Elite Auto has captured customers' satisfaction because of his surpassing dedication most of his clients recommend him for facilitating an excellent car purchasing process. They say that one does not immediately feel the mounting pressure often related to buying a vehicle in this car lot. Several comments, including one buyer, attest that Paul proposed the ideal car for their relatives, which clearly shows his customer understanding. Some say that Paul is kind enough to respond to their calls and find the best vehicles, financing alternatives, and extra options for them, eliminating the need to switch between car dealers. One client even went ahead to acknowledge the enormous effort Paul makes for his clients when they say that he facilitated the easy purchasing of her car from Utah to their state, for he is available and communicative during such critical times. Clients also appreciated the overall purchasing environment-presenting commendable customer service; for instance, one client applauded Paul for adjusting their car price to accommodate the economic hardship in the market and another customer for regretting due to the current financial constraints; despite the struggle, they managed to leave the lot smiling. Notably, Elite Auto customers have a strong devotion to the professionalism of Paul as a car salesperson. One buyer left with their vehicle but still directed them to the dealership since they know they would receive a good deal. Topping that, one client confesses that they would willingly come back should the need arise. The Elite Auto customers frequently lauded Paul, and one sent a buoyant message, which would read a thank you note to him, for he genuinely cheered one up. Paul's consideration for his clients prompted him to care for them during this pandemic, which led to clients globally finding it difficult to have a car they could afford. Clients praised his good faith, and they also recommended friends and relatives even close to the homes and were open to the tailored services and support that Paul offered them. One customer footed their invoice but still remembered how badly they needed the car, and Paul helped them get a car they needed by providing them with versatile financing options even with weak credit history. This customer said this was the best decision they made when buying a car three years ago and thanked, Paul, even if they were late. Another client, having seen good cars in the shop and given more distinct prices, experienced the dynamics of the Elite Auto market and resilience. Despite fearing the repayment, they employed the flexible financing options, and they ended up purchasing one, which they would not run away from and promised to pay for it. The customers are not only considerate but also resilient and adaptive; this is a clear sign that Elite Auto customers are very good and show the good faith that customers elsewhere do not have, and that is why customers are advised to visit Elite Auto. Customers often post personal reviews and experience of the dealership, and from the comments, it is clear that customer service is satisfying, for instance, one was leaving but happy because of the affordable prices, and all is excellent. Still, car services provided by the company, and they promise to be always visiting this page to experience this; the other recipient of the review was thankful to Paul, but he did not expect this because they enter the shop not having another option and they buy what pleases them. This leaves many to say that they will eventually buy another time and stay grateful to courtesy, confident in their line of work, and this was the past experience. This provides incentives to better services that the seller must experience after the customer is satisfied and confident that this is the company to visit. Paul's evident commitments revolve around excellent customer service and have become an ideal car purchasing experience. This is in support of these recommendations because many have this confidence emerging from Elite Auto and the team. In every conversational review or customer shared comments, the overriding concern is how to make the other person know that this is the best place to buy a car because the Elite Auto team works in a manner that welcomes customers. (298 words).

 

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Pros & Cons

PROS
recommend (29)
highly recommend ... (15)
best experience (5)
fair price (5)
easy to work wit ... (4)
recommended (4)
great experience ... (4)
great job (3)
amazing experien ... (3)
very happy (3)
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Cons
unprofessional (1)
disappointing (1)
lack of communic ... (1)
Elite Auto KC Reviews: 100. Average Rating: 4.9
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