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  1. US
  2. KY
  3. Louisville
Advance Auto Parts

Advance Auto Parts

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2422 W Broadway, Louisville, KY 40211, USA Get Directions
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ABOUT   Services Excellence Summary

Advance Auto Parts is one of America's top largest auto part retailers. Our Louisville store is located at 2422 W. Broadway. Our inventory includes new, remanufactured, and maintenance parts, and we offer other accessories like batteries and oil filters for all car makes and models. You can order via our website, and we provide in-store pick-up when you contact your local store. Carquest, a unit of Advance Auto Parts, Inc., is recognized as the biggest automotive aftermarket parts supplier in America. In Louisville and looking for auto parts? Stop by Advance Auto Parts at 2422 W. Broadway to buy auto parts that are reliable and affordable. When fixing your car, use quality parts. Our batteries for cars and trucks, brakes that ensure safe driving, and filters that ensure reliable starting power are some of the items you'll find in our shop. Get everything you need for a successful tune-up, including motor oil, belts, and filters, at 2422 West Broadway. In your Louisville auto parts store, you can find more than essential items for repairs and maintenance. Our personable, knowledgeable Team members will respond to any of your questions and recommend the best parts for you.

 

SUMMARY   Reviews Summary

The auto parts store consistently received rave reviews which most clients described as being extremely helpful. It boasted exceptional service that was speedy, interactive, and characterized by courtesy. The personnel, particularly Melissa, stood out for their kindness and customer approach. Melissa was attentive and concerned for the betterment of all clients as though they were family. Some clients noted that their needs were adequately met, as the store had a variety of parts. One client remarked that selling a single headlight did not stop the pleasant interactions and care from Melissa and the staff. The general attitude observed was one of care and kindness, and this made many clients feel they mattered. It is evident from the translations of Mexican clients 'comments that they also shared similar positive experiences. The reviews show how much the clients value the care they get at the store abundant. One customer even hoped that Melissa would remain in the store, showing the deep level of empathy between the clients and workers.

 

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Reputation Change over time
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Pros & Cons

PROS
very helpful (3)
helped me (2)
great service (2)
no issues (1)
definitely be ba ... (1)
experience was g ... (1)
very friendly (1)
very polite (1)
very professiona ... (1)
excellent servic ... (1)
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Cons
rude (4)
very disappointe ... (2)
disappointed (2)
unprofessional (2)
extremely rude (1)
disrespectful (1)
slow (1)

Advance Auto Parts Reviews: 101. Average Rating: 4.1

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