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  1. US
  2. KY
  3. Louisville
Conn's Body Shop, Inc.

Conn's Body Shop, Inc.

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2247 Bardstown Rd, Louisville, KY 40205, USA Get Directions
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4.7

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ABOUT   Services Excellence Summary

Yes. A few days later, we'll order parts for your vehicle and make arrangements to drop off your car when the initial estimate is prepared. In the event your car is unsafe to drive, we'll help you arrange a personal rental. No. The car will be a total loss if the repair cost is higher than the value the insurance provider has determined. Most cars today are made with unibody, where the frame and chassis are combined. Our technicians are trained and use the most up-to-date computerized measuring devices to return the vehicle to its original specification. The frame can be repaired if it's deemed that risking that section of the vehicle is a risk. What is the most important aspect of Conn's Body Shop, Inc. in your opinion? Modern factory finishes are made up of many layers. Every layer is custom made. To make sure that the paint is identical for each car, we've spent a lot of money on the best paint system and upgrade frequently. We finish the restoration process by having the paint that matches the factory finish. Detail-oriented service sets us apart. We offer high-quality auto body repairs to our customers. Our highly trained technicians can provide you with an estimate for free. Your car will be back on the road with our ASE-certified technicians.

 

SUMMARY   Reviews Summary

Customers' reviews generally indicate satisfaction. Regulars express comfort dealing with the auto repair shop, maintaining that it has been good for many years. The shop is said to have better service scheduling than that provided by one's family doctor. Beyond goodness, most clients report extraordinary good dealings with the customer relations manager. A mother in a far away state testified her son's experience when he was involved in an accident near the shop, and how customer relations manager (Teresa) made her feel emotionally calm. Service quality is rated high by customers who have been served. A fraction of the reviews praise the business for being honest, reliable and welcoming the customer.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (8)
highly recommend ... (7)
quality work (3)
very friendly (3)
great service (3)
great experience ... (2)
great job (2)
willing to help (2)
excellent qualit ... (2)
great work (2)
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Cons
dishonest (1)
terrible service ... (1)
worst experience ... (1)
Conn's Body Shop, Inc. Reviews: 78. Average Rating: 4.7
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