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  1. US
  2. KY
  3. Louisville
Gerber Collision & Glass

Gerber Collision & Glass

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3933 Bardstown Rd, Louisville, KY 40218, USA Get Directions
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ABOUT   Services Excellence Summary

Founded by Phil Gerber in 1937, Gerber Collision & Glass has been committed to delivering top-of-the-line automotive glass and collision repair services for more than 80 years. Gerber started as a tiny car trim and glass shop in Chicago but has grown into one of North America's largest collision repair and glass companies. Your vehicle is more than a mere possession; often, it is your lifeline. You need to be sure that if something happens, the most competent people will handle the situation. You can rest assured that we will earn your confidence from the moment you call us until this job is over. Our goal is to ensure that everything is stress-free and to give you long-term peace of mind. We offer a lifetime national guarantee for all services rendered. Gerber has I-CAR Gold Class Professionals (r) certification, which is the most demanding level of training in the collision repair industry. Our resistance welders create perfect welds. Technology, such as computerized vehicle measurement systems, is used to complete the repairs quickly and safely. We keep you informed about every phase of your car repair. Once we have assessed the damage, we will give you an estimated completion date. We will then strive to meet or exceed it. If there is an unexpected delay, we will notify you immediately. You can receive these updates by email, text, or phone.

 

SUMMARY   Reviews Summary

The reviews consistently showed that the auto repair shop had excellent service, with the majority of motorists advising them. Customers described fast, expert and high quality work, leaving their cars looking brand new. Particularly helpful was their job updates and truly friendly personnel, with numerous customers sharing their appreciation of the service's open and Joseph collins' genuine care. The service manager, was a' Great Communicator', always complety informing him so i can make good decision es and being there to help them whenever they wanted it. Some clients even detailed peculiar maintenance procedures and knowhow that could only be managed through a total dedication to customer Lewis Reddings. And the business was also doing well, with many customers reporting that they were not overcharged and were satisfied with any costs they incurred. It seems that this business was a perfect place, and since it had several satisfied customers, everyone must go there when they need maintenance services. Kaylee and Kevin kept me updated and handled repairs and the explanations are what a customer requires and the work is of excellent quality. The whole customer review can be condensed to this company being known to provide high-quality service and excellent customer service.

 

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Pros & Cons

PROS
recommend (7)
highly recommend ... (6)
very friendly (3)
great service (3)
great place (3)
quality work (2)
friendly staff (2)
did a wonderful ... (2)
great quality (2)
well done (1)
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Cons
rude (4)
unreasonable (1)
rude (1)
not recommend (1)
not impressed (1)
slow (1)
waste of time (1)
would not recomm ... (1)
not recommend (1)
awful (1)
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Gerber Collision & Glass Reviews: 102. Average Rating: 3.8
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