Helpful serviceKnowledgeable staffFriendly atmosphereFair pricingQuick serviceOutstanding customer serviceAbove and beyondGood stock of partsGreat attentionParts availability
About this business
O'Reilly Auto Parts #1362 in Louisville, KY is your place for the auto parts you need. Our parts store has a wide selection of tools and parts you need to finish your repair. We also offer Store Services that include free battery testing, wiper blade and bulb installation, brake rotor and drum resurfacing, and paint mixing.
You need an item you will only use once. That's why we have tool rental. Free (refundable deposit required). If you need assistance, stop by and talk to one of our Parts Professionals today. O'Reilly Auto Parts has over 6,000 locations in the United States. Check out a store near you using our store locator.
At O'Reilly Auto Parts, we are committed to helping you save money and get the job done right. To make this happen, we have a variety of ways to save on our current ads. You can use a rebate, coupon, promotion, or loyalty reward on your next O'Reilly Auto parts purchase.
Reviews Summary
This automobile parts store has an outstanding track record for customer service and employee knowledge. Many reviews cite staff going above and beyond to help. A customers was very grateful that a helpful employee, Jack, found and made sure the customer got was the part he needed before he left the store,. Other reviews mention that the store always has what they need and the items are usable when they purchase them. Some reviews mention the usefulness of things like training rotors, making hydraulic hoses, and stocking off highway equipment parts that other stores would not. Some customers also recommend that any customer come and purchase what they need from this place, this makes it easy to find good prices. Therefore, customer sentiment is mostly positive, with most reviews expressing high levels of customer satisfaction with this store.
Frequently asked questions
7 questions
What do O'Reilly Auto Parts clients say about the work?
Customers frequently praise the knowledgeable staff, including specific mentions of employees like Jack and Giovanni, who provide exceptional assistance. Reviewers also highlight the store's efficiency and ability to source hard-to-find parts quickly.
Does O'Reilly Auto Parts offer free services in Louisville?
Yes, they provide free technical support, order assistance, and product returns. Additionally, they offer free battery testing and installation services for wiper blades and bulbs.
Can I get hydraulic services at O'Reilly Auto Parts?
Yes, they offer hydraulic services including hydraulic hose fabrication, hydraulic tools rental, and hydraulic cylinder repair, making them a comprehensive resource for automotive needs.
What types of automotive parts can I find at O'Reilly Auto Parts?
They provide a wide range of automotive parts, including brake pads, turn signal bulbs, and lug nuts, ensuring you can find what you need for your vehicle.
Does O'Reilly Auto Parts offer parts delivery services?
Yes, they provide local delivery, same-day delivery, and scheduled delivery options, enhancing convenience for customers needing parts quickly.
How does O'Reilly Auto Parts support customers with repairs?
They offer automotive repair services such as oil changes, brake replacements, and battery replacements, along with free technical support to assist customers during repairs.