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  1. US
  2. KY
  3. Louisville
Quest Outdoors

Quest Outdoors

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4600 Shelbyville Rd Suite 133, Louisville, KY 40207, USA Get Directions
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ABOUT   Services Excellence Summary

Our Journey Began in 1983, with the simple idea of helping the people of Louisville, Southern Indiana, and the surrounding areas enjoy nature. For Quest Outdoors, mother nature is the real wonder of the world, and we have it all. From a leisurely paddle down Floyds Fork to the voyage of a lifetime up Kilimanjaro. Hikers. Paddlers. Strollers. Travelers. Climbers. Campers. Every level of ability. Every kind of adventure. We were. We are. And we will always be. Quality is Essential to Us. Our #1 selection criterion is quality. It's kind of an obsession. We take it intensely, particularly as your safety hinges on it. We don't vend trash. We vend our gear. Our shop provides everything from the top name brand manufacturers. Period. And we're big on individuals. Quest Outdoors has really made a tradition out of it. Way more. Our staff members are outside fanatic individuals. And when we say "fanatic," we mean smitten-passionate-off-the-charts in love. They know their stuff. They can also help you locate what you're seeking - and without the "holier than thou attitude". Come in and see us as we are your place to start your outdoor adventure.

 

SUMMARY   Reviews Summary

There is an abundance of positive reviews for Quest Outdoors store. It seems that they provide good service and a large variety of outdoor gear options. The hometown vibe helps customers feel comfortable coming into the store. Over and over, consumers talk about the helpful staff on site, who have hands-on experience with the equipment on offer. The most important thing about this store may be the staff's non-pressured, non-stressful attitudes towards sales. This 'we-can-swap-it-out' mentality extends from when backpacks squeak too much, finally frustrating the customer, to the selections are wrong, and the customer takes the wrong stove or boots to the store. That level of attention to customer service builds customer loyalty and is probably why the store remains active in the community after closing other outlets. One drawback is price, as high-end brands are purchased on site, but there are repeated queries to shop locally to preserve these businesses and increase the community's tax base. Quest Outdoors seems to be the best option for those interested in outdoor pursuits.

 

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Pros & Cons

PROS
great selection (6)
helpful staff (5)
very friendly (3)
friendly and hel ... (3)
great place (2)
great service (2)
friendly and kno ... (2)
very helpful (2)
very happy (2)
helpful and frie ... (2)
Load more
Cons
rude (2)
poor customer se ... (2)
very disappointi ... (1)
disappointing (1)
dishonest (1)
overpriced (1)
expensive (1)
disappointed (1)

Quest Outdoors Reviews: 104. Average Rating: 4.5

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