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Review Keywords Analysis

  1. US
  2. KY
  3. Louisville
SERVPRO of East Louisville and SERVPRO of SE Jefferson County

SERVPRO of East Louisville and SERVPRO of SE Jefferson County

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Open 00:00-23:59 now
334 Production Ct, Louisville, KY 40299, USA Get Directions

4.6

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ABOUT   Services Excellence Summary

SERVPRO of East Louisville and SERVPRO of SE Jefferson County provide 24-hour restoration services to Louisville and surrounding communities in Kentucky, including St. Matthews and Butchertown. Our certified technicians help with recovery and restoration efforts. Water and fire damage can be difficult to deal with, but our staff is professionally trained and understands what you are going through. Our services include water damage restoration and fire damage restoration. We also offer mold remediation, biohazard cleaning, and other services. Our SERVPRO franchise has been a leader in water and fire cleanup since 2010. We have helped many businesses and families recover from disasters. We don't just clean up water or fire damage. Our experts also repair and rebuild your home or organization. We will help you through it all. Water damage from flooding, leaks and storms can be devastating and unpredictable. Our goal is to restore the home or business quickly and effectively with the help of our team. Top-tier technology is used to detect and prevent moisture, so mold and further water damage are reduced.

 

SUMMARY   Reviews Summary

Servpro's high reviews show satisfied customers. They show the workers' quick and clean work and strong communication skills. Many workers stand out for excellent service. Here are some examples. David, Ben, and Mike. Also, there are some very special responses from clients. One client appreciate the team. In fact, they saved her afternoon and took away the worry. The client sent her regards to Nam, the Production Manager and Dylan, Josh, and Noah. Dylan, first responder, quickly arrived at the client's house and put her at ease. This is an example of good communication. It also helps customers feel confident during a tough time. Team work is very important when many workers have to help a client. Many thank the team for being understanding during a tough time. This leads to a good experience for the customer. Staff also show empathy and respect. This is good during a bad time. Staff are professional, and that is clear in the positive words used by clients. These workers turn a bad situation into a good one for the client. This is why people will call Servpro in the future. Many measages are from people who want others to know how happy they are with the company and the workers.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (12)
very professiona ... (10)
great job (10)
highly recommend ... (6)
on time (5)
kept me informed ... (5)
very helpful (4)
excellent servic ... (3)
very polite (3)
very responsive (3)
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Cons
poor communicati ... (1)
felt disrespecte ... (1)
poor experience (1)
never heard back ... (1)
horrible custome ... (1)
waste of money (1)
do not use (1)
horrible (1)
0 stars (1)
SERVPRO of East Louisville and SERVPRO of SE Jefferson County Reviews: 101. Average Rating: 4.6
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