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Sleep Central

Name: Sleep Central
Address: Murray, US
Telephone: +12707598889
Rating: 4.5437

103 reviews

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+12707598889

Open 8:00 AM-5:00 PM now

104 Cs-1000, Murray, KY 42071, USA Get Directions

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ABOUT Services Excellence Summary

Sleep Central gives you an improved balance of life by maximizing your sleep therapy for a better sleep at night. CPAP compliance can seem challenging, and your CPAP equipment maintenance and replacements are vital to your well-being and to improving your therapy's effectiveness. SleepWELL Program by Rotech is with you every inch of the way! We will help you set up your therapy for success and ensure you get effective treatment and stay compliant with your prescription. Rotech is a nationwide leader in ventilators, oxygen, sleep apnea therapy, wound care, diabetes therapy, and home medical devices. We strive to make patients' lives more productive and comfortable. We involve patients in their care and encourage them to manage their health and conditions at home. Our talented, motivated, and competent staff of respiratory therapists, customer service representatives, Medicare and insurance specialists, patient service technicians, and others deliver clinical excellence. We provide industry-leading service to our patients and customers at every stage of the journey. Our firm is dedicated to achieving our mission: "Get it Right the First Time."

SUMMARY Reviews Summary

Rotech Customer Service Reviews: The majority of clients referred to various customer service representatives, such as Brittany, Brent, and Johnathan, who helped them resolve concerns and navigate the CPAP process. Clients sang high praises, such as stating, "Brent was a lifesaver" and "Jonathan was very efficient and professional". some of the customer service agents the customers mentioned were professional, proactive, and helpful, with one customer noting, "Tamara showed exceptional patience and did an excellent job of clarifying and exceeding expectations." Many positive comments mentioned representatives going the extra mile. One client said that after another company's mistake, a Rotech client service rep made the difference, indicating that the encounter put the customer at ease and that he would refer Rotech to a friend. Most consumers have reported being pleased and would refer or utilize our service even more, connoting a superior level of satisfaction from the service given. Comment goes here, and a majority of those who encountered transformative music affirmed that Rotech's customer care has improved.

John Doe left a 5 star review

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Reputation Change over time

Pros & Cons

PROS

very helpful (17)

helped me (10)

great customer s ... (6)

excellent custom ... (4)

very knowledgeab ... (3)

extremely profes ... (2)

excellent experi ... (2)

super helpful (2)

very kind (2)

hands down the b ... (2)

Cons

disappointed (1)

worst company (1)

stay away (1)

very bad service ... (1)

horrible (1)

awful (1)

Sleep Central Reviews: 103. Average Rating: 4.5

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