Gerber Collision & Glass was founded in 1937 by Phil Gerber and has delivered quality auto glass and collision repair for over 80 years. From a small auto trim and glass shop in Chicago to leading North America's largest collision repair and glass companies, the business has grown.
Your car is not just a piece of property; it is something you depend on. You want to be able to trust it with capable people if something happens.
From the time you call us to the time the job is completed, we strive to make you feel at ease. Our aim is to provide an all-encompassing stress-free experience and long-term peace-of-mind. We provide a lifetime national warranty on all services rendered.
Gerber has been recognized by I-CAR, the Gold Class Professionals (r) certification. Our resistance welders produce factory-grade welds. We utilize the most recent technology to fix cars quickly and efficiently, including computerized vehicle measurement systems.
Throughout your car's repair, we keep you up to date. Our expert estimators will offer you an estimated completion date after evaluating the damages. We will do everything we can to meet or beat that date. If the repair is unexpectedly delayed, we will inform you as soon as possible. Email, phone, or text alerts are available for your convenience.
Reviews Summary
The reviewers were happy with the service they received and the professionalism of the employees. A lot of them were pleased with how polite and friendly the team was. The company informed clients about the repair progress via text messages and even made special pickup and drop-off arrangements so that customers could avoid missing work. Many said that the job was perfect, Terri was great, and they would suggest the company to family and friends. The reviews mentioned excellent work, lifetime warranty, and the staff. Clients were excited about the outcome , and the work was described as fast and professional. Pros: awesome service, customer service, polite, and efficient.
Frequently asked questions
7 questions
What do Gerber Collision & Glass clients say about the work?
Clients frequently praise the quality of repairs, noting that their vehicles look like they never had an accident. Reviewers also highlight the professionalism and helpfulness of the staff, particularly mentioning Terri and her team for their excellent service.
Does Gerber Collision & Glass provide a warranty on their services?
Yes, they offer a lifetime national warranty for all services performed, ensuring peace of mind for their customers.
What services does Gerber Collision & Glass offer for collision repair?
They provide a range of services including full vehicle repair, bumper repair, and paint touch-up. Additionally, they handle insurance estimates and owning repairs such as paintless dent removal, scratch removal, and rust repair.
What are the operating hours for Gerber Collision & Glass?
Their hours are Monday: 8:00 AM - 5:00 PM, Tuesday: 8:00 AM - 5:00 PM, Wednesday: 8:00 AM - 5:00 PM, Thursday: 8:00 AM - 5:00 PM, Friday: 8:00 AM - 5:00 PM, Saturday: Closed, Sunday: Closed.
Can I get an insurance estimate at Gerber Collision & Glass?
Yes, they offer services for insurance estimates, including initial damage assessments, detailed cost breakdowns, and supplemental estimates, ensuring you have a clear understanding of the repair costs.
How does Gerber Collision & Glass handle customer service?
The team is known for their excellent customer service, providing vehicle status updates and being very helpful throughout the repair process. Many reviewers appreciate the friendly and professional demeanor of the staff.