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  3. New Orleans
SERVPRO of New Orleans Uptown & Mid-City

SERVPRO of New Orleans Uptown & Mid-City

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1215 Prytania St Suite 201, New Orleans, LA 70130, USA Get Directions
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ABOUT   Services Excellence Summary

SERVPRO of New Orleans Uptown & Mid-City History SERVPRO(r) was founded in 1967 by Ted Isaacson and Doris Isaacson as a Sacramento-based painting company. Ted Isaacson grew the company and converted it to a franchising model in 1969. SERVPRO expanded rapidly, acquiring the Bristol-Myers Domesticare Division and its franchises in 1979. By 1988, SERVPRO operated 647 franchises. That year, the Isaacsons moved the company's headquarters from Sacramento to Gallatin, Tennessee, to place it at the geographical center of the U.S. population. SERVPRO relocated its headquarters to Sumner County in 2010, where it currently operates a 140,000-square-foot administrative and training facility. SERVPRO is now a multi-billion-dollar corporation with over 2,200 franchises in North America and the United States, which cleans and restores buildings following natural disasters. SERVPRO is a recession-resistant business. It remains family-owned, with Ted Isaacson retaining a significant stake in the company following the acquisition of a controlling interest by Blackstone in March 2019. SERVPRO will continue to be managed by family members. The CEO of Servpro Industries, LLC, Rick Isaacson, said, "SERVPRO, founded more than 50 years ago, was created with the goal of becoming the leading cleaning and restoration business. We believe that this partnership with Blackstone represents a crucial next step towards this goal."

 

SUMMARY   Reviews Summary

Servpro of Metairie is lauded in many reviews by customers who mean this, for their professionalism, speeds, and friendliness of workers who even impressed the customers which is quite important. Many workers and crews were mentioned by names, and each of them had a significant role in ensuring that the clients were well-taken care of and that they felt good or positive about the service. It also handled a variety of tasks assigned, which some of them were only mentioned once such as Communications, cleanliness, and clear language. Clean-up, demolition, and mitigation were some of the different things that the client’s homes needed, and the team managed to handle them. Some of the lengthy reviews mainly thanked the crew members for giving them a clear or concise explanation during the survey. Four crews, for example, were mentioned in a review, which means the other between six to seven people were not mentioned in the comments, and it keeps expanding as respondents MHRD employees responsible for mitigating pests onshore. The company also protected customers' properties, which meant they would never be worried about their belongings, which could be crafted well and always make the company presentable or appealing. Under the water damage category, the clients said Joe and Keenan were very pleased with them, while other people in the same group were not mentioned in the review. The contractor Michael Johnson that the company managed to handle and distribute work among his employees without struggling. Matt l. with three different people who had a group from the same crew helped him understand that they provided emergency services to them. The survey revealed that communication between the clients and the administration was good. Services were good, and you could recommend them to someone who needs it.

 

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Pros & Cons

PROS
recommend (10)
highly recommend ... (6)
great job (3)
great work (2)
very professiona ... (2)
on time (2)
impressed with t ... (1)
great people (1)
use them again (1)
absolutely recom ... (1)
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SERVPRO of New Orleans Uptown & Mid-City Reviews: 36. Average Rating: 5.0
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