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Review Keywords Analysis

  1. US
  2. MA
  3. Boston
Avery Property Management
Avery Property Management
Avery Property Management

Avery Property Management

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Open 9:00 AM - 5:00 PM now
597A Tremont St, Boston, MA 02118, USA Get Directions

4.0

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ABOUT   Services Excellence Summary

Avery Property Management, with locations in South End Boston Massachusetts, has two Boston area offices in South Boston and Dorchester. We have dedicated property managers, maintenance staff, and marketing experts who manage your investment as if it were ours. Rental unit management involves normal maintenance tasks as well as keeping up with changing rental laws. When emergencies happen, property management needs to happen quickly. Avery Property Management offers these services and more. Many condo associations utilize professional management companies to reduce the burden of managing multi-unit buildings. A good property management company can handle your budget issues, collect common area fees, and keep the property well-maintained.

 

SUMMARY   Reviews Summary

The feedback is mostly positive and highlights Avery Property Management's commitment to its tenants. The responsive customer service from Leslie and his team, the repair speed, and efficiency, and the general satisfaction are widely praised. Feedback suggests that Avery and his team not only solve problems speedily, but they also interact respectfully with tenants. Many tenants have said that Avery went the extra mile for them and appreciated the little gifts. As business operations restart in phases post COVID, tenants are praising the quick communication and problem-solving they encountered. Many tenants are pleased with the response to their issues, such as lock changes and AC repairs, and the professionalism of the maintenance crew. Many reviewers have had a good experience with Avery's equipment, such as heaters and air conditioners, and have not experienced many serious issues in their apartments. Some have mentioned that Avery helped them out in the past, such as in cases of icing, and some mentioned that they were satisfied with how quickly he replaced their toilets. The above average customer service from the office management enables more serious repair issues to be resolved quickly. This efficiency was noted by some as they understood how the community could help to ensure that their apartments were in good working order by this response promptness.

 

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Reputation Change over time

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Pros & Cons

PROS
very professiona ... (3)
recommend (2)
very satisfied (1)
no issues (1)
stress free (1)
highly recommend ... (1)
good experience (1)
very helpful (1)
helpful and know ... (1)
very responsive (1)
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Cons
extremely rude (2)
rude (2)
unprofessional (1)
very sad (1)
non-responsive (1)
stay away (1)
do not use (1)
awful (1)
not recommend (1)
Avery Property Management Reviews: 43. Average Rating: 4.0
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