ExpertiseKnowledgeable technicianEfficient repairsQuick turnaroundHigh quality workOld window repairReasonable costPrepared with partsMultiple solutionsClean work
About this business
Ed does top-quality work, and his knowledge and skill are fantastic. He replaced balances (sashes) in two of my windows -- old, heavy factory (historic mill building) windows that kept slipping down from the top. The same work was done by another company two years ago, but the results were not good. Ed had the exact weight of ultra-lift balances right in his truck and installed them very quickly in one visit. I didn't have to wait for a 5-week order and delivery and put up with repeated follow-up visits. The windows are now secure, and they open and close smoothly. Ed is incredibly responsive, reliable, very neat, and professional. He will now be our preferred window repairer in our condo campus for many years to come.
Reviews Summary
Ed does an outstanding job. Ed’s customer service and repair skills are exceptional, with clients describing his professionalism and punctuality. Customers are happy with the results of his repair work and appreciate his expertise and efficiency in fixing windows. Many consumers were supposed to replace their windows but decided not to after Ed’s cost-effective and quality repair services. He is skilled at streamlining the repair process, removing the need for multiple visits during his repairs. Clients also appreciate the effort he puts into minimizing the impact of his repair work on their environments, and he receives excellent rankings because of these factors. Most reviewers suggest Ed for anyone seeking a professional window repair service and many clients want to engage him again.
Frequently asked questions
7 questions
What do Boston Window Repair clients say about the work?
Clients frequently praise Ed's expertise, punctuality, and the quality of his repairs. They highlight his ability to efficiently fix old windows and his professionalism during the job, ensuring a clean workspace. Many appreciate his responsiveness and the effective solutions he provides.
Does Boston Window Repair handle double hung window repair in Boston?
Yes, they offer double hung window repair as part of their services. This includes balance replacement, ensuring that windows operate smoothly and securely, which many satisfied customers have noted in their reviews.
How does the team at Boston Window Repair ensure quality in their window repairs?
The team is known for their superb expertise and workmanship. Ed carries a variety of replacement parts and uses specialized tools, allowing him to efficiently address different window issues, as highlighted by multiple satisfied customers.
Can I get my windows reglazed with putty at Boston Window Repair?
Yes, they offer putty reglazing as part of their window reglazing services. This is particularly beneficial for maintaining the functionality of vintage windows, which many customers have successfully restored through their expertise.
What are the hours of operation for Boston Window Repair?
The hours are as follows: Monday: Closed, Tuesday: Closed, Wednesday: 9:00 AM-6:00 PM, Thursday: Closed, Friday: Closed, Saturday: Closed, Sunday: Closed.
Does Boston Window Repair offer window maintenance services?
Yes, they provide window maintenance services, including weather stripping installation, cleaning, and lubrication. These services help ensure that windows remain functional and energy-efficient over time.