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Review Keywords Analysis

US / MA / Boston
Brigs Property Management photo
Brigs Property Management photo
Brigs Property Management photo

Brigs Property Management

Address: 185 Dudley St, Boston, MA 02119, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Property Management Condominium Management $500 - $1000 Call to Book
Tenant Relations $300 - $600 Call to Book
Documentation Services $100 - $300 Call to Book
Customer Service General Inquiry Handling $50 - $100 Call to Book
Issue Resolution $100 - $200 Call to Book
Payment Management $30 - $70 Call to Book
Maintenance Services Landscaping $200 - $500 Call to Book
Repair and Maintenance $150 - $400 Call to Book
Emergency Services $300 - $700 Call to Book

What people love

From reviews
Responsive staff Quick resolution Knowledgeable management Professional service Excellent communication Helpful representatives Effective problem solving Polite front desk Superior customer service Proactive maintenance

About this business

In 1994, BRIGS founder Scott purchased Greater Boston Properties, a small property management firm. Barrington Management and Greater Boston Properties were combined in 2017 to form BRIGS. However, that was just the beginning. Four generations later, BRIGS has a 120-person team managing 14,500 apartments and condos, up from 200 units with a small team. No matter how big we get, BRIGS will always prioritize well-run places people enjoy living in. Our philosophy, Our M.O, vowed to provide customized service, successful operations, and a family-level of service. Thank you for choosing us.

Reviews Summary

In summary, customer feedback reflect how satisfied most residents are with the services and professionalism of the property management and community management staff at Brigs Property Management. For instance, many residents attest to the company's quick response time to their inquiries and how friendly and professional some of their staff members are. Communication between the HOA representatives and the residents is easy, and they always ensure that all outstanding matters are addressed. For example, there is an instant response and clear explanations for any inquiries. Most of the customer responses highlight that community managers like Dave. They make it easy for them to meet their obligations as homeowners. This is through clear communication, support, and smooth payment processing. Also, the company is easy to work with for a community manager. Residents agree that Dave and Bill are crucial in their satisfaction with the community's smooth running. For a community manager, understanding how to maintain the facilities the residents use is crucial. Finally, since the community managers keep residents in the loop, they are always informed about the running of their community. The responses show that there is a professional and supportive working relationship between the property management company and the various communities they manage. Residents see Brigs Property Management as a partner in ensuring their communities remain in good conditions. Thus, it follows that the various communities have faith in the property management through their numerous 5-star reviews in response to Brigs Property Management.

Frequently asked questions

7 questions
What do Brigs Property Management clients say about the work?
Clients frequently praise the team's responsiveness, professionalism, and personalized service. Reviewers highlight specific staff members like Bill and Dave for their knowledge and quick issue resolution, contributing to a positive living experience.
Does Brigs Property Management handle emergency repairs in Boston, and what do reviewers say about their response time?
Yes, they offer emergency services as part of their maintenance services. Reviewers commend their promptness in addressing issues, often noting quick resolutions and effective communication.
What services does Brigs Property Management offer?
Brigs provides a range of services including Property Management (Condominium Management, Tenant Relations, Documentation Services), Customer Service (General Inquiry Handling, Issue Resolution, Payment Management), and Maintenance Services (Landscaping, Repair and Maintenance, Emergency Services).
Can I get assistance with tenant relations from Brigs Property Management?
Yes, they specialize in tenant relations as part of their property management services, ensuring effective communication and support for both tenants and property owners.
How does Brigs Property Management handle customer inquiries?
They provide general inquiry handling as part of their customer service, with reviewers noting the team's helpfulness and politeness in resolving issues efficiently.
Who founded Brigs Property Management and what is their experience?
Scott, the founder, established BRIGS after acquiring Greater Boston Properties in 1994, showcasing decades of experience in property management and a commitment to quality service.
Where is Brigs Property Management located?
185 Dudley St, Boston, MA 02119, USA

Location & directions

Boston, Massachusetts
Brigs Property Management
Property Management Company
Address
185 Dudley St, Boston, MA 02119, USA
Hours
Closed Now
Brigs Property Management Reviews · 3.8 average
3 Reviews
G Google 29
I don’t feel they are trustworthy ,very Poor management, poor communication ,not sensitive to owners situations or concerns.
scary bad. Poor communication, Bullying, blocking access to trustees and incompetent sub contractors, otherwise they are wonderful
R
Ralph
Had a question today from Millbrook Estates spoke to Talia very helpful and polite resolved the problem Thank you again !

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