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Casper Funeral & Cremation Services - Boston

Casper Funeral & Cremation Services - Boston

Name: Casper Funeral & Cremation Services - Boston
Address: Boston, US
Telephone: +16178906181
Rating: 4.8889

99 reviews

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+16178906181

Open 00:00-23:59 now

187 Dorchester St, Boston, MA 02127, USA Get Directions

cremation service Top Cremation Services in United States Top Cremation Services in Massachusetts

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ABOUT Services Excellence Summary

The organization is Casper Funeral & Cremation Services, from Boston. Casper Funeral & Cremation Services is a family-owned and operated Massachusetts cremation and traditional funeral provider that offers international funeral-shipping services. Casper provides Massachusetts cremation services at a low cost with no additional fees. They also offer Massachusetts international funeral shipping. They are a Platinum Associate member of the Hospice and Palliative Federation of Massachusetts. They are experts in educating families & hospices on funeral options, funeral planning, and understanding final arrangements. The funeral directors are frequent presenters on many subjects, such as "Acquiring Government Assistance for Funeral Costs," "Assisting Families Struggling with Funeral Costs," and "Understanding International Funeral Shipping." They also host the educational podcast "Death Perception."

SUMMARY Reviews Summary

The Casper Funeral and Cremation has garnered positive reviews due to its superior service. One frequent compliment was the compassion and communication of the staff. They were always willing to help and explain matters or address concerns throughout the process. They made delicate decisions so easy for the family. The services eased the family with a high level of understanding, and casualness Hence, they were extremely grateful. Starting from the first phone call, they updated the family at every step providing a comforting and in-control experience. Solid organizational skills and professionalism are often cited in reviews. Moreover, past customers recommend Casper. This numerous positive feedback indicated that staff remained as understanding as the first person they spoke with. The reaffirming environment created within the service stood out and made the family feel content and satisfied. The major uncommented on service alluded to the amazing and dedicated staff, such as Jake and Molly, who were mentioned more frequently. The many references indicate a positive service culture that reflects the company's values. Lisa expressed the overall mood toward Casper when she said it was amazing efficient service they provided.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (28)

highly recommend ... (20)

very professiona ... (6)

affordable (5)

very helpful (5)

very kind (4)

very grateful (4)

accommodating (3)

kept me informed ... (2)

amazing work (2)

Cons

rude (1)

never reccomend (1)

horrible (1)

not recommend (1)