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  1. US
  2. MA
  3. Boston
DeScenza Diamonds | Boston
DeScenza Diamonds | Boston
DeScenza Diamonds | Boston
DeScenza Diamonds | Boston

DeScenza Diamonds | Boston

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387 Washington St, Boston, MA 02108, USA Get Directions
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4.6

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ABOUT   Services Excellence Summary

About DeScenza Diamonds | Boston Founded in Boston's historic Downtown Crossing in 1915, DeScenza Diamonds was established by Alfred F. DeScenza in modest surroundings on the 6th Floor of 387 Washington Street. His reputation was founded on honesty, integrity, and five-star customer service. Al's son Fred DeScenza and Fred's brother-in-law, Hugh MacIsaac, joined the company in 1946. They expanded the business from a small office space in Boston's Diamond District to over 6000 sq. feet on the entire 6th floor at the Diamond and Jewelry Building. DeScenza Diamonds is a top pave diamond engagement rings in Boston. The Knot Hall of Fame Award is also one of their accolades.

 

SUMMARY   Reviews Summary

DeScenza Diamonds has outstanding reviews as well as positive reviews for their excellent client service, which are ongoing and are extremely positive. The employees, such as Paul, Joe, Tara, Tyler, and John, are recognized for their commitment to assisting clients in identifying their needs and learning or understanding the rings and diamonds they purvey. The lack of antecedent persuasion and the “no obligation to buy” sentiment are also observed descriptions from the reviews. Moreover, most of the consumers propose Desenza as their prime location for diamond buying, which validates that they have a top-quality product and an easy purchasing experience combined with teamwork and outstanding service. The Surfacing joyfulness can be perceived in the statements such as “Thank you, John, and the entire DeScenza team” and that “Asia Kane and DeScenza take my proposal to another level,” affirming that clients are gratified with the service they receive. DeScenza not only connects with the customers who are buying for themselves but also in a record-breaking years and change the element of how the process is finished by promising that clients will leave the nexus overwhelming feeling. Cruising through the statement, a certain tone is evident as the customers give some tips to the newly engaged guitarists, which suggest to the client that they need to select a DeScenza diamond for their significant other for their future needs and explicitly propose another client purchase.

 

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Reputation Change over time

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Pros & Cons

PROS
very knowledgeab ... (2)
recommend (1)
highly recommend ... (1)
quality service (1)
super helpful (1)
incredibly helpf ... (1)
very friendly (1)
friendly and hel ... (1)
helpful staff (1)
wouldn't go anyw ... (1)
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Cons
rude (1)
unprofessional (1)
terrible service ... (1)
go somewhere els ... (1)
terrible (1)
very expensive (1)
expensive (1)
DeScenza Diamonds | Boston Reviews: 25. Average Rating: 4.6
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