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Review Keywords Analysis

  1. US
  2. MA
  3. Boston
Forward Air Inc

Forward Air Inc

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Open  8:00 AM-7:00 PM now
480 William F McClellan Hwy #100, Boston, MA 02128, USA Get Directions
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ABOUT   Services Excellence Summary

Shipping that works. Freight moves. Available to pick it up and deliver it to the right place. Here is the answer. Forward should be your ultimate route to fast and reliable shipping. Forward is our ground partner for those with experience and expertise. Forward can provide you with the precision and agility and flexibility you need. Shipping with time constraints can be met effectively and efficiently. You will need to hurry. Surface shipping in North America is a great way to get the job done. The service will reduce the time you waste in operations and provide a viable alternative to air shipping. Our team is familiar with logistics, time constraints, and the importance of freight arriving in good condition. We also know what you need for the future.

 

SUMMARY   Reviews Summary

The shipping company generally gets good reviews, with beautiful marks for the UPS drop-off convenience and knowledgeable, quick, and professional product. The employees receive praise for their courteousness and professionalism, producing outstanding customer service. One client was struck by how excellent the customer service was after they called and visited a few times about their large delivery; they found everybody to be nice, attentive, and beneficial. Customers noted how much freight passed through the warehouse, which was well-run and managed, indicating that it was only in this branch.

 

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Reputation Change over time
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Pros & Cons

PROS
on time (1)
excellent qualit ... (1)
very professiona ... (1)
good customer se ... (1)
did a good job (1)
Cons
rude (4)
slow (2)
do not use (1)
worst experience ... (1)
not impressed (1)
unprofessional (1)
unreliable (1)
felt disrespecte ... (1)
not recommend (1)
worst company (1)

Forward Air Inc Reviews: 63. Average Rating: 3.4

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