1945 by David Freedman, our third-generation family-led business, was established. We use the most up-to-date technology and have the best knowledge available on all diamond types and jewelry trends, while still adhering to our original core values. Each buyer is an individual, and our representatives work with them to get the ideal diamonds, settings, or gemstones that meet their needs. If a setting does not exist, we can design or create one.
Reviews Summary
Customers are extremely satisfied with their experiences at Freedman Jewelers with detailed, heartfelt recommendations. Multiple customers extensively praised Josh and Rob, frequently highlighting their knowledge and communication throughout the process of buying custom engagement rings. Their enthusiasm and personalized service made their recommendations easy choices for future jewelry purchases. The joy of handing over a custom ring to a loved one was particularly moving in the reviews, showing the fine details of the experience. The descriptions of the jewelry are full of wonder, demonstrating the quality that Freedman Jewelers provides. A longer, more specific one even noted how the engagement ring they bought was the most popular piece jewelry they had bought that year. The valuable post-purchase communication, such as tracking updates and backup ring options, was a common feature. Due to the prompt editing of this review, an insured and tracked shipment was quickly earned for a customer. The tracking and condition of the ring were back in the customer's hands after being lost to the 20th region of the review. Remarkable customer service from start to finish, with stories of earrings lost and recovered in reviews, is a testimony to this. A customer's mother's day gift was matched by them and of invaluable sentimentality. Every prompt, apologetic interaction also included the customer's 12-day wait, making the moment even more special. We also heard from a reviewer who, after losing their ring, reviewed the same ring with a retailer. The customer service was exactly a year later from the very first part of them. Both rings were lost shortly after the tracking update.
Frequently asked questions
7 questions
What do Freedman Jewelers clients say about the work?
Clients frequently praise the exceptional customer service, particularly highlighting staff members like Josh and Rob for their professionalism and responsiveness. Many reviewers also appreciate the quality of custom designs, timely delivery, and the supportive, family-like atmosphere.
Can I get a custom engagement ring designed at Freedman Jewelers?
Yes, Freedman Jewelers specializes in custom engagement rings, including diamond selection and resizing services. They work closely with clients to create unique designs tailored to individual preferences, ensuring a personalized experience.
Does Freedman Jewelers offer jewelry repair services, and what do customers say about them?
Yes, they provide a range of jewelry repair services, including ring sizing and stone replacement. Customers have noted the team's professionalism and trustworthiness, often mentioning the high-quality results of their repairs.
What types of custom jewelry design services does Freedman Jewelers provide?
Freedman Jewelers offers made-to-order pieces, design consultations, and modifications of existing jewelry, allowing clients to create unique items that meet their specific needs.
How does Freedman Jewelers handle watch repairs?
They offer watch repair services, including battery replacement and watch sizing. Customers have appreciated the team's expertise and prompt service in handling watch-related needs.
Who founded Freedman Jewelers and what is their experience?
Freedman Jewelers was founded by David Freedman in 1945 and is a third-generation family business. They combine traditional values with advanced technology and extensive knowledge of jewelry trends.