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Freedman Jewelers

Name: Freedman Jewelers
Address: Boston, US
Telephone: +16172274294
Rating: 4.9494

79 reviews

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+16172274294

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333 Washington St #408, Boston, MA 02108, USA Get Directions

jeweler Best Jewelers in United States Best Jewelers in Massachusetts

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ABOUT Services Excellence Summary

1945 by David Freedman, our third-generation family-led business, was established. We use the most up-to-date technology and have the best knowledge available on all diamond types and jewelry trends, while still adhering to our original core values. Each buyer is an individual, and our representatives work with them to get the ideal diamonds, settings, or gemstones that meet their needs. If a setting does not exist, we can design or create one.

SUMMARY Reviews Summary

Customers are extremely satisfied with their experiences at Freedman Jewelers with detailed, heartfelt recommendations. Multiple customers extensively praised Josh and Rob, frequently highlighting their knowledge and communication throughout the process of buying custom engagement rings. Their enthusiasm and personalized service made their recommendations easy choices for future jewelry purchases. The joy of handing over a custom ring to a loved one was particularly moving in the reviews, showing the fine details of the experience. The descriptions of the jewelry are full of wonder, demonstrating the quality that Freedman Jewelers provides. A longer, more specific one even noted how the engagement ring they bought was the most popular piece jewelry they had bought that year. The valuable post-purchase communication, such as tracking updates and backup ring options, was a common feature. Due to the prompt editing of this review, an insured and tracked shipment was quickly earned for a customer. The tracking and condition of the ring were back in the customer's hands after being lost to the 20th region of the review. Remarkable customer service from start to finish, with stories of earrings lost and recovered in reviews, is a testimony to this. A customer's mother's day gift was matched by them and of invaluable sentimentality. Every prompt, apologetic interaction also included the customer's 12-day wait, making the moment even more special. We also heard from a reviewer who, after losing their ring, reviewed the same ring with a retailer. The customer service was exactly a year later from the very first part of them. Both rings were lost shortly after the tracking update.