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Grand Seiko Copley Place

Name: Grand Seiko Copley Place
Address: Boston, US
Telephone: +16172072778
Rating: 4.9714

105 reviews

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+16172072778

Open 11:00 AM - 7:00 PM now

100 Huntington Ave, Boston, MA 02116, USA Get Directions

watch store Best Watch Stores in United States Best Watch Stores in Massachusetts

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ABOUT Services Excellence Summary

At Grand Seiko Copley Place, we take pride in serving our clients. We understand that your watch matters to you. We have the most extensive knowledge of the market, and you'd never want to shop elsewhere if you value the latest collections or excellent service. We have clients who have been loyal to us for over fifty years. We consider them as the closest 'friends' of our business. In the United States, there are seven Watches of Switzerland showrooms and dedicated Omega, Breitling, and Rolex boutiques. From every store, you will find the same friendly personal service and warm welcome. Unfortunately, we can't offer you champagne here, but we hope that you browse through our products and discover what you've been missing. Should you have any queries, please get in touch, and we'll gladly accommodate you in one of our stores to view and try the watch. Our team is looking forward to giving you the best buying experience.

SUMMARY Reviews Summary

Grand Seiko customers find the shopping experience excellent. For instance, one is happy about working with the knowledgeable, friendly and passionate sales team (especially Tyler and Garrett). They build a reputation for providing exceptional customer service. These staff use different ways to ensure that customers get enough time to test the watches before making buying decisions. Also, one is happy about the advice and support they received and show respect to the team for not using any pressure tactic during the purchase period. The reviewer likes the customer-centricity practice at the store and this is shown by their decision to go there again or recommend it highly to a friend. This is a set of experiences that changed the company and influenced the sales done through customer satisfaction most. The store is committed to improving customer loyalty and positive customer feedback. Many customers have shown a high level of satisfaction and their likelihood of coming to the store again or referring their friends is high. Visitors to their stores will always find products that they are looking for, and there will always be someone willing to assist them. Customer service is critical in solving customer needs and complaints. Many customers must buy products when making their first visit.