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GBLS paralegals and lawyers provide essential legal assistance every day to low-income individuals. GBLS's systemic advocacy for these clients also helps the remaining thousands of poor people and households. For example, the following scenarios arise. Despite GBLS' best efforts, this is insufficient. Three out of five clients with valid claims are turned away daily. This is due to a shortage of personnel. These citizens have strong legal claims and cannot find help anywhere else.
 
The law firm receives a number of positive reviews. Clients have praised the staff for their friendliness, professionalism, and their strong communication. They have also expressed gratitude for the continuous support and care offered during stressing times. This support comes out in various forms; a client recounted how the firm resolved their tax issues during the pandemic. The firm recommended the necessary course of actions and supported them during the process. Moreover, other clients mentioned the law firm going beyond their needs to assist them. Through the review, the law firm seems committed to its clients. However, the high number of calls and requests may lead to delayed responses. Despite this, the law firm embodies professionalism and client dedication, as many clients applaud. Many reviews recommend the law firm for their bronze customer service and support.
 
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