Helpful staffSupportive environmentExcellent attorneyAbove and beyond serviceGood communicationFree legal aidTimely assistanceCaring approachGuidance through processHelp with appeals
About this business
GBLS paralegals and lawyers provide essential legal assistance every day to low-income individuals. GBLS's systemic advocacy for these clients also helps the remaining thousands of poor people and households. For example, the following scenarios arise.
Despite GBLS' best efforts, this is insufficient. Three out of five clients with valid claims are turned away daily. This is due to a shortage of personnel. These citizens have strong legal claims and cannot find help anywhere else.
Reviews Summary
The law firm receives a number of positive reviews. Clients have praised the staff for their friendliness, professionalism, and their strong communication. They have also expressed gratitude for the continuous support and care offered during stressing times. This support comes out in various forms; a client recounted how the firm resolved their tax issues during the pandemic. The firm recommended the necessary course of actions and supported them during the process. Moreover, other clients mentioned the law firm going beyond their needs to assist them. Through the review, the law firm seems committed to its clients. However, the high number of calls and requests may lead to delayed responses. Despite this, the law firm embodies professionalism and client dedication, as many clients applaud. Many reviews recommend the law firm for their bronze customer service and support.
Frequently asked questions
7 questions
What do Greater Boston Legal Services clients say about the work?
Clients frequently praise the caring and professional staff, highlighting individuals like Caitlin Creamer and Joey for their dedication and helpfulness. Many reviewers express gratitude for the support they received, especially in navigating complex legal issues.
Does Greater Boston Legal Services handle housing and eviction representation in Boston?
Yes, they offer legal services including housing and eviction representation, unemployment benefits appeals, and SSI benefits assistance. Their commitment to providing free legal aid ensures low-income families can secure basic needs.
Can I get help with unemployment benefits appeals from this practice?
Yes, Greater Boston Legal Services provides assistance with unemployment benefits appeals as part of their legal services. Clients have noted their effectiveness in navigating the appeal process.
How does Greater Boston Legal Services support low-income families?
GBLS offers crucial legal advice and representation to low-income families, focusing on housing, unemployment, and SSI benefits. Their systemic advocacy helps thousands more families in need, despite staffing shortages.
What types of pro bono legal aid does this organization provide?
They offer general legal advice, limited representation, and referral services as part of their pro bono legal aid. This ensures that individuals who cannot afford legal assistance still have access to necessary support.
What challenges do clients face when seeking help from Greater Boston Legal Services?
Some clients report difficulties in reaching the organization due to high demand and limited staffing, which can lead to long wait times and challenges in receiving timely assistance.