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Hefez & Sons Inc

Hefez & Sons Inc

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387 Washington St #701, Boston, MA 02108, USA Get Directions
4.5
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ABOUT   Services Excellence Summary

By Hefez and Sons Inc Hefez & Sons Inc. Jewelry Store was founded in 1980 by Ishak Hafez and his four sons and their wives. This family business is now in its third generation. For the past three decades, Ishak Hefez, his children and their wives have made Boston a premier jewel and direct diamond designer through hard work. The headquarters of Hefez & Sons is located on the 7th Floor of Boston's Jeweler's Building, the first location to be opened. Other stores are in Sharon, Mansfield, and Walpole (Massachusetts). Hefez & Sons has a broad selection of accessories and bridal rings available to consumers, who can expect a high level of quality workmanship. In the Greek language, "Adamas" means unbreakable. Diamond. We at Hefez & Sons have an unbreakable commitment towards you, our customer, in ensuring that our pieces are of the highest quality and at the lowest possible cost. We spend time listening to your requirements and preferences in order to create the finest pieces for you. Our purpose is to provide you with fine jewelry that can serve as a family heirloom.

 

SUMMARY   Reviews Summary

An overview of the reviews reveals an overwhelmingly positive sentiment. Customers cite Hefez & Sons' excellent service, quarter-century assistance, and outstanding quality. The essential aspect of customer loyalty is the personalized attention and the jeweler's ability to fulfill their wishes. Its highly trained and friendly staff make customers feel welcome and help them make informed decisions. The long-term customers and customers honored to be part of the family appreciate the advice they have given them. The process and results have been smooth and pleasing to the ring owners. The owners said positive reviews, like what they enjoy with Hefez & Sons, are significant for significant pieces. Family-run teams go all out for complete investment with their attentive and welcoming attitudes. Customers are right to recommend the jeweler for the personalized service and tailored options they need for their pieces. Long-term customers have often come to the store personally to advise on the best choices for pieces presented, resulting in their products tracking their experiences. People often compare their purchasing experience at other jewelers to the one they had with a family-run business. Customers like the attentiveness and care they receive, and most have not seen such personalized service before. Thus, the latter testimonies indicate that clients are willing to return and refer to the store for such excellent service and personal touch. The majority of reviewers express satisfaction with the outcome and will patronize the shop in the future.

 

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Pros & Cons

PROS
recommend (4)
highly recommend ... (3)
great selection (2)
great service (2)
quality service (1)
very well done (1)
well done (1)
very experienced ... (1)
excellent experi ... (1)
excellent servic ... (1)
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Cons
go elsewhere (1)

Hefez & Sons Inc Reviews: 15. Average Rating: 4.5

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J
Jordan
We have been going to Hefez for 35 years. It started w/my engagement ring. Then misc. items as the years went by, then when each of our children were born. Now, 35 years later to have the original engagement ring reset w/sapphires. Every step of the way, every time we came in w/a new request they exceeded our expectations. We drive from NH to Boston b/c they have provided a service that we could not find anywhere else. The care and quality given to every piece they have made for us has kept us as a long time customer. I would whole heartily recommend them to anyone looking for a jeweler.
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