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Kimpton Nine Zero Hotel

Name: Kimpton Nine Zero Hotel
Address: Boston, US
Telephone: +16177725800
Rating: 3.88

500 reviews

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+16177725800

Open 00:00-23:59 now

90 Tremont St, Boston, MA 02108, USA Get Directions

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ABOUT Services Excellence Summary

You are a unique individual and deserve a hotel that reflects that. At Kimpton, we care about making your stay exceptional. We listen to what you want and create fun, unexpected experiences that transform your ordinary journey into a memorable getaway. You will enjoy personalized attention in a boutique hotel setting with playful, quirky design and award-winning restaurants. Look through the photos our guests have taken to see what adventure awaits. Enhance the built-in joy of your standard travel experiences with extras such as our hosted wine hour at Kimpton Nine Zero Hotel. Boost your journey with IHG® One Rewards, which includes perks like free WiFi. Revel in Casino-prepared dining featuring a delectable selection of farm-to-fabulous, locally sourced cuisine. Get moving with complimentary PUBLIC Bikes or yoga mats and workout in our state-of-the-art workout space, either indoors or outdoors. Get outside and take in the sights with a custom-designed Kimpton bicycle. Expect the unexpected during your stay at Kimpton. Our approach to luxury and service sets us apart. Our properties offer white-glove service, but without any gloves. This means that we provide top-tier, attentive, and unique luxury service. Kimpton takes pride in our attention to detail, no matter how big or small. Each design feature, every heartfelt care, and every high-quality detail will leave you with memories of a lifetime.

SUMMARY Reviews Summary

Overall, guests highly approved the hotel. Renovated rooms, pleasant staff, beautiful decor and great location are consistent sources of satisfaction. Most said the hotel was very clean and that the beds were very comfy. The location was perfect for tourists, and many people said that they could walk to various places of interest. Everyone mentioned that the hotel had excellent customer service. Some customers talked about surprises such as room upgrades or complimentary bottles of water. Many guests mentioned how the staff went out of their way to make their stays more enjoyable. A few minor downsides include hotel renovations and keys that need to be used to use the elevator late at night. All in all, most of the guests gave it five stars and said they would return.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

great location (22)

accommodating (9)

very comfortable ... (9)

recommend (9)

great location (6)

very helpful (6)

friendly staff (5)

convenient locat ... (4)

highly recommend ... (4)

great place (4)

Cons

rude (9)

dirty (9)

disappointing (6)

disappointing (5)

rude (5)

dirty (4)

disappointed (4)

expensive (4)

not worth (4)

horrible (4)