Exceeding customer expectations allows us to stand out from the competition. Knapp Schenck Insurance Services provides exceptional service. We achieve this by dedicating our resources, experience, and motivated professionals to delivering superior customer satisfaction and cost-sensitive risk management solutions. We are the agency of choice.
Our History
Experience meets innovation at Knapp Schenck Insurance Services, founded in 1921. We are a regional insurance agency that focuses on property and casualty. Our over 30 employees serve approximately 3,400 customers. We take pride in our strong customer relationships.
Insurance Companies
Major insurers we work with include Arbella, Chubb, FM Global, Travelers, Fireman's Fund, Safety, Commerce, Hanover, Safety, Commerce, Hanover, Safety, Commerce, Hanover, Safety, Commerce, Hanover, Safety, Commerce, Hanover, CNA, Hartford, Zurich, Chartis, Philadelphia, and smaller mutual companies such as Vermont Mutual, Quincy Mutual, and Holyoke Mutual. We use a variety of international brokers for larger accounts. Click here for more details about our carriers.
Term Life Insurance
Term life insurance is affordable and the most suitable for meeting temporary insurance needs. It allows you to adjust your policy to suit your changing needs.
Permanent Life Insurance
Permanent life insurance options are flexible, offering different ways of paying for life insurance coverage that can be changed when your situation requires it. You can have your policy ...
Reviews Summary
Knapp Schenck insurance reviews emphasize the top-notch service customers experience. Most customer's compliment the agents for their friendliness, professionalism, and readiness to provide solutions. Additionally, various clients spoke highly of how the team makes them feel like VIP by keeping them informed and protected day and night. Brenda O'Brien and her team are grounded in the passion of customer interaction, as is evident from the review. She places the customer at the center of each conversation, willing to go the extra mile to support a client in need. Several clients are confident in the agency because of their long-standing partnership, which extends to both personal and commercial interests. Customers also report paying less for more robust coverage in the agency, attributed to knowledgeable agents identifying clients' gaps and working to achieve financial targets. The reviews depict a company that prioritizes customer service and simplifies the insurance buying and claims processes.
Frequently asked questions
7 questions
What do Knapp Schenck Insurance Services clients say about the work?
Clients frequently praise the team's exceptional customer service, noting staff like Brenda O'Brien and Janet McLeod for their attentiveness and professionalism. Reviewers appreciate the thoroughness in addressing their insurance needs and the seamless transition to new policies.
Does Knapp Schenck Insurance Services offer life insurance, and what types do they provide?
Yes, they offer life insurance, including Term Life Insurance, Whole Life Insurance, and Universal Life Insurance, ensuring a range of options for clients' needs.
What are the operating hours for Knapp Schenck Insurance Services?
Can I get auto insurance through Knapp Schenck, and what types do they offer?
They provide various auto insurance options, including Personal Auto Insurance, Commercial Auto Insurance, and High-Risk Auto Insurance, catering to diverse client needs.
How does Knapp Schenck Insurance Services handle customer inquiries?
Reviewers highlight the team's prompt and helpful responses, particularly noting agents like Kate for their attention to detail and willingness to assist with questions.
What types of home insurance can I find at Knapp Schenck?
They offer a range of home insurance options, including Basic Home Insurance, Comprehensive Home Insurance, and Landlord Insurance, ensuring comprehensive coverage for homeowners.
Where is Knapp Schenck Insurance Services located?