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  2. MA
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Mattress Firm Chestnut Hill
Mattress Firm Chestnut Hill
Mattress Firm Chestnut Hill
Mattress Firm Chestnut Hill

Mattress Firm Chestnut Hill

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1234 Boylston St, Chestnut Hill, MA 02467, USA Get Directions
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ABOUT   Services Excellence Summary

We toil hard in our shop so that you can enjoy a good night of sleep every night. So, how do our Sleep Experts carry this out? A solution unique to you is crafted with over 200 hours of training invested. Get to bed with the Love Your Mattress Guarantee without worrying about it. Sealy, Tempur-Pedic, and Sleepy's will also give you discounts. Enjoy a free 120-night trial for your new mattress purchase; a correct mattress will be yours. Sometimes, we mistakenly think that we are in the mattress sales business. But the truth is, we are in the match-you-with-the-right-mattress-for-you business. Our company, Mattress Firm, is all about helping people sleep well since 1990. It all began with people finding the best mattress at the best price. This was done by starting a network of mattress stores in some states. You can now find over 2400 Mattress Firm stores across the country. Each Sleep Expert(r) starts their job after completing 80 hours of training. It's here that you can discover the most knowledgeable people in two days. That's just how Mattress Firm is unique. You will receive great service from our happy employees and be wowed. You will love coming to work and returning home happy every day. Our Sleep Experts (r), the mattress specialists, will guarantee that you will love your mattress. This is the best comfort, support, price, and value solution. Our company promises to help you select the right mattress. The Mattress Firm Foster Kids program of The Ticket to Dream Foundation holds three drives...

 

SUMMARY   Reviews Summary

Mattress Firm in Brookline, Massachusetts has multi-reviews pointing to positive customer service. Both Megan and Grace have been notable for their professional help. They are seen to guide clients through the process of buying sheets and mattresses. Many buyers are delighted with the experience they have at Mattress Firm. A lot of them have specifically mentioned few staff members for their diligence, professionalism, and friendliness during the buying process. It can be hard sometimes as seen in the company's reviews. The main website shows that most customers love the personal touch of the staff. The buyers trust the reviews to be accurate. There is one clear thing through all this: Megan and Grace put their clients first. They are fair and honest as seen in their work. Highly recommended shop for quality products. The staff who works in the store is helpful, knowledgeable and offers outstanding customer service. The buyers rate feedback from the service as excellent, and they plan to buy from them in the future. Positive customer reviews of Mattress Firm, Sue thanked Megan and the Brookline store team for surpassing her expectations with their cooperative customer service. Her review calls Megan's effort to get her the best deal and coordinate delivery times "above and beyond." Another customer also shared her positive experience with Grace, saying her recommendations and detailed explanations made her purchase smooth. The business has positive ratings from one customer recommending getting a mattress from them. This review says that Megan asked the right questions to understand their preferences and communication style. Another article also pointed out the staffs friendly nature and ability to educate customers on different mattress types. Several reviews celebrate the excellent customer service from the staff. All reviews on the Mattress Firm website have a user rating of four to five stars. Customers say that the store has an endless range of mattresses at various price points, and each mattress type is worth it. One customer shared their experience of finding a mattress when shopping in the store because the sales staff exhibit a lot of knowledge of different varieties. Every customer agrees that Mattress Firm is the made place to sort out their mattress problems because of their excellent service.

 

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John Doe left a 5 star review
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recommend (10)
great experience ... (7)
highly recommend ... (7)
helped me (6)
very helpful (5)
extremely helpfu ... (4)
great service (4)
exceptional cust ... (3)
helpful staff (3)
very knowledgeab ... (3)
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delayed (1)
disappointed (1)

Mattress Firm Chestnut Hill Reviews: 99. Average Rating: 4.9

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John Doe left a 5 star review
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