O'Reilly Auto Parts #4547 in Watertown, MA, is your local shop for quality auto parts, advice, and accessories. Find the tools and parts you need at 275 Arsenal Street, and talk to our professional staff if you have any questions. We provide Store Services such as free battery testing, wiper blade & bulb installation, and a free tool-rental program. Let us help you with your next project and take advantage of our saving opportunities in-store, online, or by phone.
Reviews Summary
Reviews suggest that O'Reilly receives good feedback from customers for their helpful, friendly and professional staff, and they have a variety of quality products in stock. The Guy like Peter is incredibly knowledgeable and helpful, reminders mention him as an absolute asset. A customer mentioned receiving a refund for a defective product because of a can guarantee the store offers, which speaks to the excessive level of customer service. The observations summarized the customer service as a positive one. The staff have been courteous to clients, and others have been described as welcoming and informative. All clients have said that the environment is maintained clean and organized. Would recommend the store a lot, because of everything they offer and they will help customers find what they need which is very extensive. A customer reported their first time in the store and described their experience as pleasantly surprised by the store employees being Continued excessively polite and patient. There are customers ethnically no matter what for and the staff will still be there to answer all questions or concerns presented to them. The store maintains high quality standards and has always been helpful in restocking the items. The store has gone the extra mile for customers and takes all the products without any bias. The store is friendly and always in order in every person who enters and gets any items they wanted before. Would recommend the store a lot, because of everything they offer and they will help customers find what they need. Customers at their specific issues covered the environment, price, and service provided. The support is well reviewed.Price is fairly person and \n is generally good but the price should be a little customer core.
Frequently asked questions
6 questions
What do O'Reilly Auto Parts clients say about the work?
Customers frequently highlight the helpfulness and professionalism of the staff, particularly mentioning individuals like Peter and Enzo. Cleanliness and stock levels are also praised, indicating a positive shopping experience overall.
Does O'Reilly Auto Parts offer battery testing, and what do customers say about it?
Yes, they provide battery testing services. Reviewers appreciate the thoroughness of the team, noting that they assist with battery installation and testing, contributing to a reliable service experience.
Can I rent tools at O'Reilly Auto Parts, and what do customers think about the program?
Yes, they offer a free tool-rental program with a refundable deposit. Customers have found this service beneficial for completing various projects, reflecting positively on the store's commitment to customer needs.
What types of car care products does O'Reilly Auto Parts offer?
They provide a range of car care products, including waxes, cleaning supplies, and polishes, alongside other services like engine oil, brake pads, and automotive tools.
How does O'Reilly Auto Parts handle customer service, especially for first-time buyers?
Customers report excellent service, with staff being described as friendly and knowledgeable. Many first-time buyers feel supported in finding the right products, enhancing their overall shopping experience.