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O'Reilly Auto Parts

O'Reilly Auto Parts

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275 Arsenal St, Watertown, MA 02472, USA Get Directions
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ABOUT   Services Excellence Summary

O'Reilly Auto Parts #4547 in Watertown, MA, is your local shop for quality auto parts, advice, and accessories. Find the tools and parts you need at 275 Arsenal Street, and talk to our professional staff if you have any questions. We provide Store Services such as free battery testing, wiper blade & bulb installation, and a free tool-rental program. Let us help you with your next project and take advantage of our saving opportunities in-store, online, or by phone.

 

SUMMARY   Reviews Summary

Reviews suggest that O'Reilly receives good feedback from customers for their helpful, friendly and professional staff, and they have a variety of quality products in stock. The Guy like Peter is incredibly knowledgeable and helpful, reminders mention him as an absolute asset. A customer mentioned receiving a refund for a defective product because of a can guarantee the store offers, which speaks to the excessive level of customer service. The observations summarized the customer service as a positive one. The staff have been courteous to clients, and others have been described as welcoming and informative. All clients have said that the environment is maintained clean and organized. Would recommend the store a lot, because of everything they offer and they will help customers find what they need which is very extensive. A customer reported their first time in the store and described their experience as pleasantly surprised by the store employees being Continued excessively polite and patient. There are customers ethnically no matter what for and the staff will still be there to answer all questions or concerns presented to them. The store maintains high quality standards and has always been helpful in restocking the items. The store has gone the extra mile for customers and takes all the products without any bias. The store is friendly and always in order in every person who enters and gets any items they wanted before. Would recommend the store a lot, because of everything they offer and they will help customers find what they need. Customers at their specific issues covered the environment, price, and service provided. The support is well reviewed.Price is fairly person and \n is generally good but the price should be a little customer core.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
very helpful (7)
helped me (4)
recommend (3)
great place (3)
friendly and hel ... (3)
helpful and frie ... (2)
affordable (2)
highly recommend ... (2)
great customer s ... (1)
great selection (1)
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O'Reilly Auto Parts Reviews: 102. Average Rating: 4.5

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John Doe left a 5 star review
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