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  1. US
  2. MA
  3. Boston
Patagonia

Patagonia

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Open 10:00 AM-7:00 PM now
346 Newbury St, Boston, MA 02115, USA Get Directions

4.5

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ABOUT   Services Excellence Summary

45 minutes south of the trailhead, we offer Patagonia gear and clothing for the entire family. We have everything you need for hiking, running, biking, yoga, travel, and backyard grills. Our staff is extremely knowledgeable, environmentally conscious, and frequently hosts free events. Come see our friendly staff and learn more amazing facts about this incredible company!

 

SUMMARY   Reviews Summary

Many customers of this store have found it to be an excellent shopping experience for jackets and other gear. One customer returned a zioper jacket and their complaint was fixed easily and got a good replacement without having to wait for long. This customer was thankful to the company. They were impressed with the friendliness, helpfulness and positive attitude of the staff. This customer loved the store's historical interior. The location of the store make its atmosphere enjoyable to shop from. The available goods were comprehensive and the employees assist clients in knowing what they need. Another customer had an experience of staff going extra miles to help. This customer has bought other gear from other stores but they say it has the best customer service. For many other customers, have found the store divinely to shop and their stuff are good. This customer like the gear from Patagonia and they had a good experience from the customer service. They were also happy when they were helped in replacing their bag. Tons of customers also wrote that their store had helpful staff. They also offer awesome sales. This store is highly commendable. The store is superb and offers the best experience in buying outdoor goods based on many customer experiences.

 

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Reputation Change over time

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Pros & Cons

PROS
great customer s ... (8)
helpful staff (6)
helped me (6)
recommend (5)
friendly and hel ... (5)
accommodating (4)
super helpful (4)
high quality (4)
very helpful (4)
helpful and know ... (3)
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Cons
poor service (1)
expensive (1)
rude (1)
frustrating (1)
awful (1)
very expensive (1)
expensive (1)
Patagonia Reviews: 339. Average Rating: 4.5
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