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Review Keywords Analysis

US / MA / Boston
Patagonia photo
Patagonia photo
Patagonia photo
Patagonia photo
Patagonia photo

Patagonia

Address: 346 Newbury St, Boston, MA 02115, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Jackets Winter Jackets $200 - $400 Call to Book
Lightweight Jackets $100 - $250 Call to Book
Rain Jackets $150 - $300 Call to Book
Customer Service Exchanges $0 - $0 Call to Book
Returns $0 - $0 Call to Book
Repair Services $10 - $50 Call to Book
Clothing Shirts $30 - $70 Call to Book
Pants $70 - $150 Call to Book
Fleeces $50 - $120 Call to Book
Accessories Backpacks $75 - $200 Call to Book
Hats $25 - $50 Call to Book
Gloves $20 - $60 Call to Book

What people love

From reviews
Helpful staff Good selection Friendly staff Knowledgeable associates Customer service Pricey products Great recommendations Quick replacement Nice location Friendly atmosphere

About this business

45 minutes south of the trailhead, we offer Patagonia gear and clothing for the entire family. We have everything you need for hiking, running, biking, yoga, travel, and backyard grills. Our staff is extremely knowledgeable, environmentally conscious, and frequently hosts free events. Come see our friendly staff and learn more amazing facts about this incredible company!

Reviews Summary

Many customers of this store have found it to be an excellent shopping experience for jackets and other gear. One customer returned a zioper jacket and their complaint was fixed easily and got a good replacement without having to wait for long. This customer was thankful to the company. They were impressed with the friendliness, helpfulness and positive attitude of the staff. This customer loved the store's historical interior. The location of the store make its atmosphere enjoyable to shop from. The available goods were comprehensive and the employees assist clients in knowing what they need. Another customer had an experience of staff going extra miles to help. This customer has bought other gear from other stores but they say it has the best customer service. For many other customers, have found the store divinely to shop and their stuff are good. This customer like the gear from Patagonia and they had a good experience from the customer service. They were also happy when they were helped in replacing their bag. Tons of customers also wrote that their store had helpful staff. They also offer awesome sales. This store is highly commendable. The store is superb and offers the best experience in buying outdoor goods based on many customer experiences.

Frequently asked questions

7 questions
What do Patagonia clients say about the customer service?
Customers frequently praise the staff for being friendly, knowledgeable, and helpful. Many highlight specific associates who provided exceptional assistance, ensuring a positive shopping experience and quick resolution of issues like exchanges and repairs.
Does Patagonia offer repair services for their products?
Yes, they provide repair services. Customers have noted that the team is accommodating and efficient, often offering replacements when repairs are needed, which speaks to their commitment to customer satisfaction.
Can I pick up my online order at the Patagonia store in Boston?
Yes, you can shop online and select In-Store pickup. Most orders will be ready for pickup within two hours, allowing for a quick and convenient shopping experience.
What types of jackets does Patagonia offer?
Patagonia provides a variety of jackets, including winter jackets, lightweight jackets, and rain jackets. This selection caters to different outdoor activities and weather conditions.
What clothing options are available at Patagonia?
They offer a wide range of clothing, including shirts, pants, and fleeces. This variety is suitable for various outdoor activities and casual wear.
What accessories can I find at Patagonia?
Patagonia stocks accessories such as backpacks, hats, and gloves, which complement their outdoor gear and clothing offerings.
Where is Patagonia located?
346 Newbury St, Boston, MA 02115, USA

Location & directions

Boston, Massachusetts
Patagonia
Camping Store
Address
346 Newbury St, Boston, MA 02115, USA
Hours
Open 10:00 AM - 7:00 PM
Patagonia Reviews · 4.5 average
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