Shreve, Crump & Low is a family-founded establishment in New England. Our three-story flagship store is located at 57 Newbury Street, Boston, Massachusetts. The second store, located at 125 Greenwich Avenue in Greenwich, Connecticut, is the true gem of the collection. Some of the most exquisite diamonds and colored gemstones from all over the world are featured in the store, as well as estate jewelry. We have the most sought-after and luxurious jewelry in the United States. Shreve, Crump & Low also has exclusive giftware and china collections. Since 1796, Shreve, Crump & Low has been Boston’s premier source for fine jewelry, watches, and gifts. David G. Walker, the President of Shreve, Crump & Low and a family member, currently leads the family-owned business. Our selection of diamonds and colored gemstones is the best. We are authorized by Rolex and other leading brands to sell new and pre-owned timepieces. Shreve, Crump & Low also has a vast and exquisite collection of estate jewelry. Also, the store features some of the most exquisite china and giftware anywhere. Experience the Shreve, Crump & Low difference. Stop by our Chestnut Hill, Boston, and Greenwich locations today.
SUMMARY
Reviews Summary
Customers expressed delight with Shreve, Crump & Low's best-in-class and memorable customer service and product variety. The reviewers disclosed they visited to shop for rings, watches, and gifts and were helped by Robert, Sam, and Jennifer, who attended them with expertise and friendliness. The staff’s knowledge was evident in their ways of thinking, and their demonstrations, sizing, and repairs were lauded. Their efforts to meet and surpass customer’s needs was shown through the follow up calls and texts from employees , such as Jennifer, that depicts value addition done by the business and that it cares about the customers. The store environment was conducive and welcoming, making customers’ shopping and consultation sessions very much relaxing and comfortable. Many consumers recalled their experiences, praising the team’s incredible results in transforming their valuable items and allowing for a fun and memorable shopping experience. This positive trend was reflected in recommendations from a few customers. So many customers said they would return to experiences the services and product variety.
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PROS
recommend (32)
highly recommend ... (17)
great experience ... (9)
helped me (5)
extremely helpfu ... (4)
very friendly (4)
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very knowledgeab ... (3)
excellent experi ... (3)
recommend (32)
highly recommend ... (17)
great experience ... (9)
helped me (5)
extremely helpfu ... (4)
very friendly (4)
fantastic experi ... (3)
absolutely fanta ... (3)
very knowledgeab ... (3)
excellent experi ... (3)
recommended (3)
accommodating (2)
very responsive (2)
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highly recommend ... (2)
friendly and kno ... (2)
extremely knowle ... (2)
high quality (2)
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excellent servic ... (2)
will be back (2)
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great staff (2)
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great customer s ... (1)
repeat customer (1)
definitely be go ... (1)
recommended (1)
very smooth (1)
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24 hours (1)
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knowledgeable st ... (1)
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great price (1)
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rude (2)
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Shreve, Crump & Low Reviews: 100. Average
Rating: 4.7
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