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  1. US
  2. MA
  3. Boston
Sokolove Law

Sokolove Law

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Open  00:00-23:59 now
1330 Boylston St Suite #400, Chestnut Hill, MA 02467, USA Get Directions
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ABOUT   Services Excellence Summary

Sokolove Law was established in Boston by Jim Sokolove in 1979. His purpose was to ensure everyone got the justice and remuneration that they deserve, and he did this. Sokolove Law has grown into a major law firm due to Jim Sokolove's vision, willpower and effort. There is no discrimination in personal injury claims. Everyone, regardless of race, gender or social class, can access our services. Our clients have an entitled team of paralegals and lawyers at their disposal. You do not become just a statistic when you choose us for your personal injury claim. Our team comprises legal experts who work independently on your case and offer their full commitment.

 

SUMMARY   Reviews Summary

The reviews are primarily in praise of the empathy and kindness shown by the customer service consultants, especially Kris. Customers felt that the consultants could relate well to the issues and were very competent and responsive. Employees are warm and kind, a customer observed, "Thank you, Teresa, for all your kindness and professionalism!"ACS is an outstanding business. The clients described them as they were very professional, compassionate, and most of all understanding. Services described the team as exceptional, specifically mentioning how understanding and compassionate they were and that he had gotten everything he needed from customer service, especially Kris, a name that came up many times. Customer service from Teresa and Kris was excellent, making me feel welcome, comfortable, and taken care of when confronted with concerns that needed attention. Analysts reviewed all comments and commended the customer service team to compensate for a negative experience. In contrast, excellent customer service was required, as per the user, the same standard of exceptional service, and the friendliness and sincerity of the customer service people. But most remarkable and was the most applauded was the customer care team's empathy, a sign that they were dedicated to providing useful assistance. Kris was instrumental and attentive compared to many and much appreciated. Special mentions for other employees, as people said that Teresa and Kris's kindness was commendable. Clients have as a result recommended. According to the many categories that customer service was used for, the clients were confident in their trust. Policy assists customers when they have a need, consultants give them the same first-class treatment in addition to being consultative and informative. Kris and Teresa were assessments that so exceptional that some had to talk of a pleasant experience. Customers appreciated their first-class treatment plus friendly and pleasant conversations, customer service, and special attention from the professionals. The personal experience was majority good, according to the significant number of customers, and complained unnecessarily, but the experts sought to provide and the significant majority's for improvement.

 

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Pros & Cons

PROS
very helpful (8)
recommend (4)
very friendly (3)
very professiona ... (3)
highly recommend ... (2)
very impressed (2)
super helpful (2)
great job (2)
very knowledgeab ... (2)
quick response (1)
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Cons
waste your time (3)
do not come (1)
do not use (1)

Sokolove Law Reviews: 103. Average Rating: 4.5

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