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Dick's Tire Barn

Name: Dick's Tire Barn
Address: Charlton, US
Telephone: +15082484811
Rating: 4.8431

102 reviews

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+15082484811

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1 Horne Homestead Rd, Charlton, MA 01507, USA Get Directions

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ABOUT Services Excellence Summary

Here at Dick's Tire Barn, we are a family-operated tire shop that takes pride in providing top-notch customer service. Tires are all we do, which enables us to outdo our competitors' prices and services. Please reach out to us if you have any queries regarding our services. Our team is composed of tire professionals, with about 12 years of experience in the industry. We are a small family-owned business with four employees, owned by Joe Green alongside his two sons, Brett, Ceejay, and a family friend, Nick. We are not a tire store chain, but we still offer competitive pricing. We probably do not have the most affordable price every time, but our prices are competitive with local dealers. Our work quality is our strongest suit. Every rim is cleaned before mounting a tire to prevent a slow leak that can be bothersome and even risky. Before installing a tire on a rim, it is washed and dried thoroughly. Dick's Tire Barn utilizes a torque wrench on every job. This ensures that the lug nuts are tightened uniformly to factory standards. Numerous shops still use a gun to tighten lug nuts. They cause uneven tightening and can strip the lug nut or bolt. We believe that doing the job properly, treating the customer with respect, and charging a fair price is the lifeblood of any business. We have grown steadily and remained open since 1988 while following this philosophy. We mainly advertise using word-of-mouth suggestions.

SUMMARY Reviews Summary

The reviews provide overwhelming positive feedback on the shop. Features include great pricing, friendly staff, and exceptional service. Customers expressed satisfaction with the simple and welcoming atmosphere the staff create, making them glad they did not go elsewhere. The shop has been instrumental in giving them tires and general car care, and relatives and friends are sure to follow the excellent customer service and the great deals. There were also those who found the shop's good vibe and its workers. The shop’s quality service is to all, and some say they are not changing their favorite shop anytime soon, which is why they recommend the shop to everyone. Overall, the consensus is that the shop is a great resource for tire services. The staff are also comfortable to be around and make the waiting time a memorable experience. It is also a one stop shop for tires and they make sure your car is ready to go as soon as possible.

John Doe left a 5 star review

★★★★★

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Pros & Cons

PROS

great service (11)

recommend (6)

very helpful (4)

great prices (4)

quick service (3)

fair price (3)

friendly staff (3)

very friendly (3)

great place (3)

will be going ba ... (3)

Cons

waste your time (1)

do not come (1)

very poor custom ... (1)

poor customer se ... (1)

Dick's Tire Barn Reviews: 102. Average Rating: 4.8

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