Reliable About Our Company Need a plumber in Worcester? Choose DG's Plumbing Company. We're fast and friendly, with upfront pricing on all jobs. Our family has lived and worked in Worcester for three generations. We know living and working in Worcester can be a hassle sometimes, but plumbing problems shouldn't be one of your worries. Whether it's a leaky pipe, a high-efficiency hot water heater, or a furnace that just won't fire, we can usually solve a plumbing problem within one hour of your call. Call us, and we will send someone from our team to assess the problem and provide you with a quote. Our plumber will usually have the right parts to fix the problem in our truck right there on the spot. We almost always finish work the same day with our fully stocked trucks. We believe that the success of our business hinges on the happiness of our customers. This means always leaving the house as clean or cleaner than it was before we arrived. Our plumbers have more than seven years of experience, so they can solve any problem the first time. Our services are available to both residential and business customers. Services
The plumbing reviews are both excellent and severely critical. Many customers praised the technicians' professionalism, prompt service, and politeness, acknowledging that the company is trustworthy for any homeowner. The positive reviews mentioned that their emergency service was excellent and that they were cheaper than most competitors, especially for those working outside normal hours. Multiple people also mentioned that their technicians gave great guidance to prevent future disasters and their home services are superior to others. However, one thing was that their front desk staff was rude, and the reviews indicated that the customers were not loyal after one unfavorable encounter. Many negative comments, although few, accused the company of slipping up during billing, with two customers claiming that they had been overcharged drastically for no obvious reason. Another issue that came up as receiving receipts and refunded money rarely took days and multiple emails or phone calls. In general, despite recurring billing issues and dissatisfaction, most customers agreed that service and staff were excellent.
