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  1. US
  2. MA
  3. Worcester
Sonia's Auto Sales

Sonia's Auto Sales

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160 Southbridge St, Worcester, MA 01608, USA Get Directions
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ABOUT   Services Excellence Summary

At Sonia's Auto Sales, we believe in this business so much that we still remain deeply committed to our customers after more than many years. We offer a 10-year/100,000-mile extended warranty on all our used cars at no additional cost to ensure a worry-free driving experience. Car rental and roadside assistance are included in the package. This goes an extra mile to indicate that we do not only sell you a great car but also grant you peace of mind. Whether you have a good credit report or a bad one, you can get financed. We service the entire surrounding area: Boston, Lawrence, and beyond, with a warm, inviting team that ensures a seamless buying experience. We are here to work for you.

 

SUMMARY   Reviews Summary

The customers are appreciative of the dealership's service. They consistently point out the professionalism of each staff member, particularly Valentino and Rafael, who were also named for their effectiveness at their roles. Alicia, Angel, and Dan were also praised for their exceptional service and courteous demeanors. This positive experience and the dealership's overall competence encouraged several consumers to refer loved ones to the dealership. Several even pointed out that this was their second time purchasing vehicles from the dealership. Other customers praised the pricing and care of the vehicles, and one customer said this was the best used car they'd ever bought. The reviews laud the place, with most customers calling it the best, and the prompt, honest staff that made the vehicle purchasing experience stress-free and comfortable. This customer described their joy at the positive experience and added that this is where lease their vehicles in the future. The dealership's success is described as unbeatable, and the customers stress that they felt supported throughout their purchase journey. They write that the purchase entails an elaborate process, and when they commend each staff member, they emphasize how easy it was to get a loan. FIC.FIC EMW. There was an emphasis put on the place being open and inviting, and all customers agree that when they visit, they immediately realized where they were because the joyfulness of the place was noticeable. A couple more said that each time they visited the dealership, buying a car was inevitable. More customers acknowledged that they would recommend the dealership to family and friends and a few also noted the healthy car buying conversations the staff brokered with them. The reviews are proof that the auto's unlaundered, honest care took out unscrupulous dealers from the sector and they were happy about that. Another customer separately stated that the sales manager was highly supportive throughout the sales experience. This layering of sales staff testimonials means the dealership really is reliable. Furthermore, utilization of common phrases like white glove service reinforces the notion that the car-buying customers say that the dealership is a great place to get a good vehicle.

 

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Pros & Cons

PROS
recommend (18)
helped me (11)
excellent servic ... (9)
recommended (5)
very happy (5)
good service (5)
very good servic ... (4)
great service (4)
very friendly (3)
good price (3)
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Cons
worst experience ... (1)

Sonia's Auto Sales Reviews: 102. Average Rating: 5.0

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