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  2. MD
  3. Baltimore
RPS Restoration

RPS Restoration

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Open  00:00-23:59 now
4305 Kenshaw Ave, Baltimore, MD 21215, USA Get Directions
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ABOUT   Services Excellence Summary

RPS Restoration offers 24/7 water damage restoration in residential and commercial buildings. Our team is always prepared to respond and has all the necessary tools. We use dehumidifiers, airmovers, and high-velocity fans to quickly dry out your property. Infrared cameras are used to monitor the project in real-time. We provide documentation, including daily progress reports, photos, and infrared images. Water damage can cause the house to become moisturized. After the leak is fixed, it's crucial to dry out your building. Even if the leak is fixed or the water is drained from your building, the residential or commercial property can still be moist. RPS Restoration can quickly dry out your residence. RPS Restoration's high-velocity air fans can help dry out your residence. Water damage progresses. Water damage is progressive. Our expert technicians and dehumidifiers can return your residence to its original state before the water damage occurred. If you do not call RPS Restoration in time, your residence may still be at risk of water damage. RPS Restoration's expert technicians, commercial air fans, dehumidifiers, and other tools can help. All of your belongings, including your business, artwork, and other items, may be at risk of damage. RPS Restoration is a water damage expert. RPS Restoration. wetness can cause your residence to become damp. After the leak is fixed, it's essential to dry out your building. RPS Restoration. Even if the leak is fixed and the water is drained from your building, wetness may still be present. RPS would be reimbursed by its insurance company. RPS Restoration. RPS would be reimbursed by its insurance company for the water damage. RPS Restoration. RPS's insurance company will repay it for the water damage.

 

SUMMARY   Reviews Summary

The reviews for RPS maintain a consistently high level of customer satisfaction and professionalism. For example, one customer describes their successful experience following a flood, noting that the technicians verified the extent of the water damage and performed required repairs. Most customer reviews also note RPS's professionalism. Another review mentions the crew's sense of community when disaster strikes and praises the company's flexibility with the repairs. Customer service received particularly high ratings in the 17 customer reviews, with many reviewers noting how prompt the company was and how comfortable they were with it. The need for regular interaction with RPS was recognized in the reviews. This homeowner was thrilled with how friendly and accommodating Ron was and how easy he made the communication. The high number of positive reviews is consistent with the services, with many commenting on the authority and Buy, boasting of how delightful, thorough visit executive repair projects repairs renovations honesty, communication disaster courteous strong responsive provide trained knowledgeable excellent quality loyal reliable. The company has also received particularly favorable references and high ratings of customer service, with reviewers indicating that they find the company reliable and comfortable. RPS is highly recommended for every customer because of the frequent praise and critical comments, all positive. Customers who write reviews usually highlight the professional ethics of the company's staff and the quality of the repairs.

 

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Pros & Cons

PROS
recommend (10)
highly recommend ... (9)
great job (4)
easy to work wit ... (3)
very happy (3)
great company (2)
well done (2)
use them again (2)
on time (2)
highly recommend ... (1)
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Cons
rude (1)
they are rude (1)
dishonest (1)
angry (1)

RPS Restoration Reviews: 36. Average Rating: 4.8

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Please be aware! The people at this company are dishonest. We believed everything Ron promised us, but nothing was done. My 90 years old father lived with a demolished kitchen from the water damage for more than 4 months. The insurance paid half of the money for the restoration and they absolutely refused to do any work until they got everything. When we looked closer at the estimate, it had so many items that did not apply and the amount was insane. Regardless, the insurance paid enough to restore the floor in the kitchen and dining room. It took too many calls of begging on our part and promises on theirs. NOTHING was done. When we've had enough and told them we can't do this anymore, Ron sent me the text that they were done with us for a long time... So, we went ahead and hired another contractor who finished the whole kitchen within a week for the fraction of the cost. RPS Restoration charged us multiple bogus fees that were not even part of the original estimate and on top of that a 30% of CANCELLATION FEE. They returned half of the insurance money they owed us. We are speechless. They are rude, angry, money hungry and dishonorable people. Do yourselves a favor and go with any alternate company.
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