Animal Emergency was born from the vision of Dr. Shawn Wilson and was the only institution of its kind to offer emergency medical care for animals in Hagerstown. Dr. Wilson spent a long time studying, preparing, and collecting all the knowledge he could in order to make this idea possible.
Dr. Wilson met with some local veterinarians in October 2007 to gauge the real interest in opening an emergency hospital. Due to their encouragement, as well as positive feedback after meeting with a veterinary consulting group, the company was able to open for emergencies exclusively in the fall of 2008 sharing space in Cumberland Valley Veterinary Clinic’s facility. The emergency hospital was open 24 hours on weekends only. Our team moved to its new 24-hour facility in Maugans Avenue by April 2010. With plenty of space and an extra three veterinarians, we started to see patients on holidays, weekends, and during the night. In addition, Mountain View Animal Emergency expanded to 24/7 operation back in the fall of 2016.
Mountain View Animal Emergency is a team of guardians who offer loving emergency veterinary services to our community. We also provide their patients with special treatment and adjust their diagnosis while being informative about how their families can participate in their treatment process and keep up with their condition.
Reviews Summary
Reviews of Mountain View Animal Emergency:\n
Feedback is positive, with many reviewers praising the facility's compassion towards animals and their owners.\n
The staff were compassionate, empathetic, and accommodating to a pet's emergency needs.\n
Several customers are happy with the detailed mid-care and clear instructions that the vets provide after every appointment.\n
Many customers commend the vets for going above and beyond to save their pets' lives, making their experiences a lot less stressful.\n
Customer privacy and time for grieving during difficult moments like euthanasia are part of their services, providing comfortable spaces to support their clients.\n
Several reviews refer to the clinics' prices as fair and the charges matched the quality of the service the clinic provides.\n
Positive comments directed towards specific veterinary doctors suggest that they are highly skilled and caring professionals.\n
Overall, many reviewers note how Mountain View Animal Emergency helped save the lives of their pets and support them through various emotionally challenging situations, making them highly recommended.
Frequently asked questions
7 questions
What do clients say about the care provided at Animal Emergency?
Clients frequently praise the compassion and empathy of the staff, particularly during difficult situations. Reviewers highlight the kindness shown by Dr. Shawn Wilson and the team, especially when handling emergencies and euthanasia services.
Does Animal Emergency offer emergency care in Hagerstown?
Yes, they provide comprehensive emergency care, including initial examinations, stitching and wound care, and emergency surgery. Many reviews commend their prompt response and thorough care during critical situations.
Can I get euthanasia services at Animal Emergency?
Yes, they offer various euthanasia services, including in-clinic euthanasia, euthanasia with cremation, and home euthanasia. Reviewers express gratitude for the compassionate approach taken during these sensitive times.
What diagnostic services does Animal Emergency provide?
They offer diagnostics such as blood tests, X-rays, and ultrasounds. Clients appreciate the thoroughness and accuracy of these services, which help in timely decision-making for their pets' health.
How does Animal Emergency handle critical care for pets?
The practice provides critical care services, including IV fluid therapy, oxygen therapy, and hospitalization. Many reviewers have noted the attentive care their pets received during critical situations, contributing to positive outcomes.
Who leads Animal Emergency and what is their background?
Animal Emergency was founded by Dr. Shawn Wilson, who dedicated years to researching and planning to establish this emergency veterinary hospital in Hagerstown, fulfilling a long-standing community need.