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  1. US
  2. MI
  3. Dearborn
Salon 360 & Med Spa

Salon 360 & Med Spa

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23437 Michigan Ave, Dearborn, MI 48124, USA Get Directions
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ABOUT   Services Excellence Summary

We believe beauty should be a complete aesthetic experience. We recognize our passion for our profession and are consistently educated on contemporary products and methods. We create looks that are vibrant, chic, and that match your personality. We care about making you feel great when you leave. Beyond the practical results of our services, we want to ensure that you look fantastic long after your appointment. To preserve your new appearance, our professionals give maintenance advice. Throughout the process, we are committed to providing you with an enriched experience. Salon 360 & Med Spa in West Dearborn & Garden City is the affordable luxury you’ve been seeking. Our expert stylists and therapists provide a range of services, from Hair and Make Up to Tanning, and Facials to Medical Cosmetics. Members of the Salon 360 & Med Spa staff are capable of being cross-trained to perform a variety of services, but each also focuses on mastering classic and modern techniques.

 

SUMMARY   Reviews Summary

Clients rave about Abe, the stylist at Salon360. He provides a precise cut, incredible suggestions and an option to redo the technique. One reviewer said they would not go to another place for highlights and styling. Also, they mention the volume in their hair after the cut. Customer service is just like the reviews. Daisy is a nail genius while Mona takes Okada's tensions away by waxing their eyebrows. Numerous customers say Abe is the best stylist. No one else can match his service or cuts. Some clients got new styles, & their hair looked as stunning as the picture they showed him. Abe went beyond many others who have tried cutting their hair. Even in hard cases like curly hair, clients left their flat irons in their bags happy. According to another reviewer, their mother looks much younger after Abe did her highlights. Abe also made sure the client and her mom were comfortable. Many of them said the stylist often double-checked his expectations. It is easy to expect the salon to be busy every day or even booked solid, judging by the numerous positive feedbacks. Many clients recommend this place to greet errors in the comments. However, there are still a few comments from new clients looking for services that have not been clarified by previous customers. A client said that she could not find any information about keratin treatments. Some clients recommend asking the customer service team for the rates to clarify the one from the website. Most comments about customer service are information about the booking process. A client said that the salon's customer service is fantastic. They were so helpful that she managed to get an appointment even though the salon was fully booked. Another client said that the client care team informed her when her stylist was ready to start working. Most of the reviews rate this salon as the most customer-friendly. Clients say that when they walk in, the staff welcomes them warmly. A guest said that the stylist put the drinks down and decided to put them in their proper place before greeting them. Another client said she was looking for some assistance after having a bad day, and the stylist assured her. The client care agent offered to assist the client in any way they could. Most clients note that their perception of the salon completely changes when they see how the staff treat them. A client said they expected to leave the salon worse than they entered, but the way they were supported was fantastic. Another client said that the stylist offered to change the schedule slightly to take care of her child while she had her hair attended to. **ReviewBot_RECOMMENDED**

 

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Pros & Cons

PROS
amazing job (8)
did an amazing j ... (7)
recommend (6)
very friendly (5)
very clean (3)
great job (3)
definitely be ba ... (2)
absolutely amazi ... (2)
feel comfortable ... (2)
great experience ... (2)
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Cons
bad experience (1)
unprofessional (1)
upset (1)
slow (1)
waste of time (1)
very uncomfortab ... (1)
uncomfortable (1)
too busy (1)
disrespectful (1)
very disappointe ... (1)
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Salon 360 & Med Spa Reviews: 102. Average Rating: 4.3
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