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  1. US
  2. MI
  3. Detroit
Jims Collision Shop

Jims Collision Shop

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16651 Harper, Detroit, MI 48224, USA Get Directions
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ABOUT   Services Excellence Summary

Jim's Collision Shop has been the premier collision repair provider for the Detroit, Michigan community since 1952. Our shop is more than 65 years old. We are I-Car Gold Certified. Our loaner cars are free of charge, and we provide courtesy pickup & drop. We offer free estimates. At the facility, we have ASE-certified technicians in both body and mechanical repairs. The company also has ASE-certified technicians in paint and structural areas. We provide a lifetime warranty on all repairs. We are a knowledgeable, experienced, and friendly staff. Our goal is to keep you informed about the progress of the repair. Jim's Collision works to ensure hassle-free insurance processing for the customer. We always work with all major insurance. The repair facility has a competitive pricing policy. In addition, the clients can request towing services. We are a one-stop shop with this customer's needs in mind.

 

SUMMARY   Reviews Summary

Multiple customer Jim's Collision reviews demonstrate that the business is an ideal option for individuals in need of collision repair and paint job services. Many reviews refer to the company's staff as 'great,' 'friendly,' and 'professional,' which, according to customers, systematically delights them. Repeat customers have praised the speed of repairs and their satisfaction with the quality best-in-class bodywork, filling a vacuum in sincerity and transparency in the industry. Positive customer recommendations generally result from satisfactory outcomes and practical guidance. For instance, customers highlighted the company's ability to go the extra mile and noted specific employees, especially how the company navigates interaction with insurance companies. Support for employees such as Tom, Jim, Dave, and Michelle in the reviews shows clients appreciate personalized approaches to customer service and assistance. Other contributors cite free repairs or waived diagnostic fees and direct, unvarnished quotes, which provide financial relief and make the repair experience less stressful. Most customers have written complex, evidence-based testimonials or straightforward, shorter, but meaningful endorsements, indicating a variety of the same consumer synthesis features.

 

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Pros & Cons

PROS
recommend (4)
great service (4)
highly recommend ... (2)
amazing work (2)
great people (2)
great place (1)
on time (1)
good service (1)
nice customer se ... (1)
reasonable price ... (1)
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Cons
stay away (2)
horrible (2)
too expensive (1)
expensive (1)
damages (1)
dishonest (1)
horrible custome ... (1)

Jims Collision Shop Reviews: 66. Average Rating: 4.2

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