Friendly staffGreat customer serviceHelpful staffKnowledgeable associatesClean and organized storeQuick assistanceGreat selectionEmpathetic employeesAmazing attitudeExtra mile for customers
About this business
Our core values underpin our approach to everything we do, from our business strategy to how we innovate and create our culture. Everything we do is driven by our mission to help people feel good, thus helping them to unlock their personal potential. Our transformative experiences and products facilitate connections that lead to more possibilities and better lives, which make us a better company. Our behavior is guided by integrity and full responsibility for all of our decisions and actions. Our strategy for global growth, Power of Three x2, and our Impact Agenda are our blueprints for guiding our organization to deliver positive results for society and our business.
Reviews Summary
Overall, the reviews indicate outstanding customer service at the downtown Detroit Lululemon store. Employees like Gustavo, Leslie, Matt, Ryan, and Logan were all praised for their kindness, attentiveness, and ability to make personalized recommendations and offer appropriate sizing. Their clients were very helpful as it was obvious that they had some knowledge about the store. Many reviewers likewise complimented the store's welcoming and pleasant atmosphere and its suggestions on items. Many of the evaluations emphasize the workers' excellent customer service, which made buying their first Lululemon goods pleasant and made them determined to return when they got the chance to shop locally. This location is therefore recommended for anyone looking for terrific customer service and professional assistance.
Frequently asked questions
7 questions
What do lululemon clients say about the work?
Customers frequently praise the friendly and knowledgeable staff at this location, particularly highlighting individuals like Gustavo and Ryan for their exceptional service. Many appreciate the welcoming atmosphere and the team's willingness to assist with sizing and product recommendations.
Does lululemon offer apparel repair services in Detroit?
Yes, lululemon provides apparel repair services, including drawstring replacement at no charge and general repairs, which vary in cost. This commitment to service is reflected in customer experiences where staff have assisted with repairs and exchanges.
What are the store hours for lululemon in Detroit?
The hours for lululemon in Detroit are as follows: Monday: 11:00 AM - 7:00 PM, Tuesday: 11:00 AM - 7:00 PM, Wednesday: 11:00 AM - 7:00 PM, Thursday: 11:00 AM - 7:00 PM, Friday: 11:00 AM - 7:00 PM, Saturday: 11:00 AM - 7:00 PM, Sunday: 12:00 - 6:00 PM.
Can I get assistance with returns and exchanges at lululemon?
Absolutely! lululemon offers free returns and exchanges, ensuring a hassle-free experience for customers. Many reviews highlight the team's helpfulness during these processes, contributing to a positive shopping experience.
How does lululemon support first-time buyers?
First-time buyers can expect attentive service at lululemon, with staff ready to assist in finding the right products. Reviewers often mention the patience and knowledge of employees, making the shopping experience enjoyable and informative.
What types of athletic clothing does lululemon offer?
lululemon specializes in athletic clothing, offering a range of products including leggings, tank tops, and sports bras. Customers appreciate the quality and selection available, often noting the staff's assistance in finding the right fit.