Helpful staffStock availabilityExcellent serviceCustomer serviceFair pricingKnowledge and understandingFully stockedExact battery on handBest local supplierCourteous service
About this business
O'Reilly Auto Parts #3346 in Detroit, MI, is located at 3830 West Vernor Highway. Our store is situated at the intersection of Vernor Highway & Grand Boulevard across from Amicci's Pizza. O’Reilly Auto Parts provides the tools and parts you need to get the project done right. We also offer Store Services free of charge, such as battery testing, wiper blade, and bulb installation. At this location, O'Reilly resurfaces brake rotors, drums, and other parts. If you have a big project on your plate, check out our tool rental service (refundable deposit required) to borrow that specialty tool you need to finish the job. Stop in now and consult with one of our Parts Professionals if you are not sure where to start your repair. The Parts Professionals at O'Reilly Store #3346 are there to help you locate the parts your car needs, whether it be a battery, shocks, or wiper blades. O'Reilly Auto Parts is a chain of stores with over 6,000 locations in the US, so there are always parts available near you. O'Reilly 3346 in Detroit is committed to helping you save money and complete the task. Be aware of current ads, and save even more with our rebates and coupons.
Reviews Summary
The majority of customers give positive feedback for the store; early shop hours, staff helpfulness and product knowledge all trend well. Customer care stands out; clients mention names like Alex or Ricardo going further to help and answer their questions. There is satisfaction with parts availability compared to other stores. One client reported bad parts and service; this differs from the general consensus on the store experience. In conclusion, great customer service and staff knowledge make the shop a go-to for the customers, in addition there are all types of car parts and the store works early. This buts this store above the othersxyz especially auto zone for parts expertise and customer service.
Frequently asked questions
7 questions
What do O'Reilly Auto Parts clients say about the work?
Reviewers frequently praise the knowledgeable staff, particularly mentioning employees like Ricardo and Alex for their helpfulness. Customers appreciate the store's cleanliness and stock availability, often noting that they found the specific parts they needed without hassle.
Does O'Reilly Auto Parts offer battery testing and what do customers say about it?
Yes, they provide free battery testing. Customers have highlighted the convenience of having the exact battery they needed on hand, along with receiving a discount for returning an old battery, showcasing their commitment to customer satisfaction.
Can I get help finding parts at O'Reilly Auto Parts?
Yes, the team offers help finding parts as part of their customer service. Many reviews indicate that staff members are attentive and knowledgeable, assisting customers in locating the right parts for their vehicles.
Does O'Reilly Auto Parts provide installation services for wiper blades and bulbs?
Yes, they offer installation services for wiper blades and bulbs. Customers have noted the convenience of these services, making it easier to complete their repairs without additional hassle.
What types of tools and equipment can I find at O'Reilly Auto Parts?
They offer a variety of tools and equipment, including basic tools, diagnostic tools, and replacement parts. Additionally, you can rent special tools with a refundable deposit for specific jobs.
Does O'Reilly Auto Parts handle brake testing?
Yes, they provide brake testing as part of their testing services. Customers have mentioned the thoroughness of their testing, contributing to a reliable repair process.