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  2. MI
  3. Detroit
Ray Laethem Collision Center

Ray Laethem Collision Center

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17651 Mack Ave, Detroit, MI 48224, USA Get Directions
3.6
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ABOUT   Services Excellence Summary

Ray Laethem Motor Village: Ray Laethem Motor Village is the fastest way to find the best vehicle for you. You can find a car, truck, or SUV that's either new or used by Buick, Chrysler Dodge GMC Jeep Ram. Many customers have walked through our doors from Berkley and Birmingham. We've also helped customers in Dearborn Heights. Detroit. Eastpointe. Ferndale. Fraser. Hamtramck. Highland Park. Madison Heights. Oak Park. Roseville. Saint Clair Shores. Southfield. Sterling Heights. Warren. Grosse Point. We know that researching your next vehicle can sometimes be time-consuming. On our website, we make it easy for you to find all the information you need to buy a car, so you can spend less time researching and more time enjoying your purchase. Our new and used specials let you save big on your next vehicle. We are also Michigan's leading Buick Chrysler Dodge GMC Jeep Ram Ram Dealer with a large new and pre-owned selection. Ray Laethem also offers daily specials to our internet and offline customers. Ray Laethem Motor provides Chrysler Dodge GMC Jeep Ram parts and services with an extensive online catalog.

 

SUMMARY   Reviews Summary

Excellent service from Ray Laethem has many customers praising them. Besides being friendly, the employees at the repair shop do several little things to make the car situation less stressful. For example, in one case, Jeff and Caroline made it easier for a customer whose busy schedule made initializing everything during business hours a hassle. Despite this, the customer's car still got to be fixed in time for the weekend. This is because the employees there will call the rental car company, book them a car for the weekend, and advise the client to leave it to be picked up from the service center after it's fixed. Another customer says that when their windows were smashed, the experience was not that stressful, largely because the very first person they talked to, Kevin, was good at handling nervous customers. He explained everything, dealt with insurance and kept updating the customer. Also, Jackie, providing excellent customer service good. Because of the different customers' reactions, it is evident that the shop is good at customer service and may have flexible hours as many have said they were happy after getting their cars fixed.

 

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Pros & Cons

PROS
recommend (4)
great customer s ... (3)
highly recommend ... (2)
super helpful (2)
excellent custom ... (2)
very friendly (1)
great place (1)
very helpful (1)
great service (1)
good experience (1)
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Cons
unprofessional (2)
horrible (2)
slow (1)
worst experience ... (1)
rude (1)

Ray Laethem Collision Center Reviews: 39. Average Rating: 3.6

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